Catch the Rebroadcast of Barbara’s Interview
On Thursday, Feb. 9th @ 12pm Central you can hear Barbara’s interview with David Warren about her books The Simple Truths of Service & The Simple Truths of Appreciation on the Oasis Radio Network, Sky Angel (214), or on their website www.oasisnetwork.org. The interview originally aired April 15th, 2008.
No commentsHow can I bring more fun into my workplace?
QUESTION: How can I bring more fun into my workplace?
BARBARA ANSWERS: See Barbara answer this question.
For more questions and answers with Barbara, visit barbaraglanz.com/iquestions.
No commentsSPONTANEOUS TREATS–The Key to Employees’ Hearts!
SPONTANEOUS TREATS–The Key to Employees’ Hearts!
By Barbara A. Glanz
Employees need to feel appreciated. They need to be managed on both the Human and the Business levels. We also know that happy employees are more productive employees. One of the most special ways a manager can fulfill all of these needs is to surprise his or her employees with a treat.
No commentsHow can I create loyal employees and customers?
QUESTION: How can I create loyal employees and customers?
BARBARA ANSWERS: Click here to see Barbara answer this question
For more questions and answers with Barbara, visit Barbara’s Video Q&A
No commentsTips to Rebuild Employee Morale
SPREAD CONTAGIOUS ENTHUSIASM–Tips to Rebuild Employee Morale
By Barbara A. Glanz
Today’s workplace is enveloped by the fear of downsizing, loss of job security, overwhelming changes in technology, and the stress of having to do more with less. According to a recent Roper poll, employee morale and job satisfaction are at the lowest point they have been since Roper first began doing the poll decades ago. Managers must recognize this phenomenon and do their best to counteract it if their organizations are going to survive.
No commentsVideo Q & A with Barbara Glanz
Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
For more questions and answers with Barbara, visit Barbara’s Video Q&A
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Barbara’s acceptance speech video
Here’s a video of Barbara’s acceptance speech from her 2011 induction into the NSA CPAE Speaker Hall of Fame.
4 commentsMake Your Meetings Fun and Efficient
Are most of your meetings dull and laborious? Here is an idea to make them more efficient, more creative, and more fun!
Get red, green, and yellow paper plates. Glue each one to a tongue depressor or other kind of stick. Give one of each to each person in the meeting.
When someone agrees with what a person is sharing or wants to vote “yes” on a question, they hold up the green plate. When someone disagrees or wants to vote “no” on an issue, they hold up the red plate. When someone wants more discussion, has a question, or wants to share their opinion, they hold up the yellow plate.
You will be surprised at how much clearer this makes everyone’s communication and how much more efficient your meetings will be. It also adds the element of creativity and fun to what most employees dread the most — boring meetings!
For more creative ideas to spread contagious enthusiasm and enhance employee motivation, go to www.barbaraglanz.com/ideas www.barbaraglanz.com/ideas/
1 commentMake a Thanksgiving Tree
Make a Thanksgiving Tree
The Idea:
It doesn’t just have to be the month of Thanksgiving that we share our gratitude and appreciation for blessings in our lives. One of the ways to keep “an attitude of gratitude” in our homes or workplace is to make a Thanksgiving tree.
The Idea In Action:
Many years ago I created a Thanksgiving tree for our home. I took a large manzanita branch, sprayed it gold, and secured it in a base of plaster of Paris. Beside it I kept a basket of small plain cards with holes punched in them, another basket of pieces of colored yarn, and a pen. The tradition in our family is that the month before Thanksgiving, the tree is placed on a table in our living room, and each family member writes down things for which he or she is thankful and hangs them on the tree. We also encourage guests in our home to participate. At the dinner table on Thanksgiving Day we read the cards from the tree as an affirmation of our blessings. Then we save the cards from the year before, and we read those as well. It is a wonderful way to remind us of all the goodness in our lives and reinforces the importance of sharing our appreciation.
Tips:
This could be used year round in a family to focus on the good things happening each day. We found that guests in our home for the month of Thanksgiving would almost always take time to read at least some of the cards on the tree. Many from the children brought smiles to their faces and added a special sunshine to their day. If the tree is kept up all year long, it will be important to remove the cards on a regular basis to make room for others and to encourage continual appreciation.
This idea is excerpted from Barbara’s book, “CARE Packages for the Workplace –Dozens of Little Things You Can Do to Regenerate Spirit at Work,” McGraw-Hill.
To learn more about Barbara’s work, her books, and to subscribe to her free email newsletter, go to www.barbaraglanz.com.
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