Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.
Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.
Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.
Learn to design a powerful presentation, sharpen your speaking skills, or better understand the business of speaking through individual coaching or a weekend workshop Executive Speaker Intensive experience.
“Barbara is an excellent speaker and brings her heart and soul into her presentation. She captivates the group with her personality, sense of humor and fun style. Her message is so clear and simple that everyone “gets” it and it has a lasting effect on those who hear her. It strongly reinforced our company values on personal responsibility and enhancing people’s lives. She reminded all of us how important it is to model right behaviors and the impact those behaviors have on others when we do..”
Rick Andreen, President
Shea Homes for Active Adults
Barbara, it was truly a blessing and pleasure to work with you for our VOICES Annual Meeting. I know I can speak for all the members when I say you were absolutely stupendous! Thank you for sharing with us your great insight, your work, and most of all your wonderful stories!
Ann L. Ross, Manager UHR Strategy & Planning
University of Michigan
Announcing the new Executive Edition of The Simple Truths of Service! Also available in a customizable version. More Info.
Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!