Keynote Speaker

Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.

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Employee Training

Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.

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Books & Products

Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.

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Learn to design a powerful presentation, sharpen your speaking skills, or better understand the business of speaking through individual coaching or a weekend workshop Executive Speaker Intensive experience.

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If you’re a competitive business person and driven to succeed, you need to hear Barbara Glanz. In her energetic, engaging story telling, she will remind you that the key to success is how you treat people — your employees, your customers, everyone you meet. She powerfully reminds you of the ROI of showing appreciation for others.

Matt Walsh, Editor / CEO / Owner,
Observer Media Group Inc.

I attended the Learning Development Institute for Oklahoma University Medical Systems yesterday and can unequivocally say that your presentation was the absolute best that I have ever been witness to!  I left with so many new ideas to try out in my department.

Thanks for everything you do. The affect you had on OU will be everlasting.

Andrew Martin, Radiation Therapy Manager
OU Medical Center - OKC

New Executive Edition

Announcing the new Executive Edition of The Simple Truths of Service! Also available in a customizable version. More Info.

The Speaker who inspired Johnny the Bagger®!

Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!

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