Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.
Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.
Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.
Learn to design a powerful presentation, sharpen your speaking skills, or better understand the business of speaking through individual coaching or a weekend workshop Executive Speaker Intensive experience.
“Barbara Glanz has consistently scored among the Top 10 speakers at our conferences since 1997, not only due to her outstanding speaking skills, but also her warmth and ability to know what the audience needs and wants.”
Barbara Sadek, Former Director of Education,
Society for Human Resource Management
“Barbara Glanz provided valuable insight into how each of us could harness the power of change to yield beautiful results. Her stories and advice were especially meaningful, and we all left feeling inspired.”
Kevin Atticks, DCD
Chair, Maryland Tourism Coalition
Announcing the new Executive Edition of The Simple Truths of Service! Also available in a customizable version. More Info.
Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!