Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.
Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.
Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.
Learn to design a powerful presentation, sharpen your speaking skills, or better understand the business of speaking through individual coaching or a weekend workshop Executive Speaker Intensive experience.
“I have followed in Barbara Glanz’ wake for years. Just this weekend I was facilitating a leadership conference where a county sheriff told a room full of elected officials and business leaders that his best tool in training young deputies was “The Simple Truths of Service — Inspired by Johnny the Bagger” authored by Barbara Glanz! Barbara can capture your heart and challenge your mind in the same sentence…she is a gift to leaders everywhere!”
Former Chairman of the Florida State Board of Independent Colleges and Universities.
Barbara Glanz certainly made an impact on the members of the CEO Council of Tampa Bay. As a result of her presentation two years ago, these sometimes-jaded executives took note of the customer services lacking at the heart of their companies and many made lasting “compass corrections” to their operations supporting a more humanistic approach to their teams. Barbara was a well-received and long-remembered speaker, scoring in the top 10% of all the speakers the group has hired over the years; even today, with all that’s occurred in between, they know her name and the messages she brings.
Jane Toombs. Former Executive Director
CEO Council of Tampa Bay
Announcing the new Executive Edition of The Simple Truths of Service! Also available in a customizable version. More Info.
Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!