Keynote Speaker

Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.

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Employee Training

Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.

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Books & Products

Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.

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Learn to design a powerful presentation, sharpen your speaking skills, or better understand the business of speaking through individual coaching or a weekend workshop Executive Speaker Intensive experience.

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I have been attending SHRM’s annual conference for the past 15 years and each year I look forward to hearing my favorite speaker, Barbara Glanz.  Her messages are always so heartfelt, fresh and insightful.  I’ve brought back many of her ideas and implemented them here at the Airport Authority.



Anita M. Eldridge, Director, Finance & Human Resources
Sarasota Manatee Airport Authority

“Having Barbara speak at our annual conference was a fantastic decision. Her stories were inspiring and her lessons left each and every one of us with a boosted sense of morale.”

Philip Chang,
Founder / CEO Yogurtland

New Executive Edition

Announcing the new Executive Edition of The Simple Truths of Service! Also available in a customizable version. More Info.

The Speaker who inspired Johnny the Bagger®!

Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!

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