Three Versions of “The Simple Truths of Service” Now Available

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Three Versions of “The Simple Truths of Service” Now Available

“This book ignited my long-held passion for customer service delivery – so much so that I purchased more than 30,000 copies for our employees. That’s how good it is!”

Colleen Barrett, President Emeritus of Southwest Airlines

This heartwarming book about Johnny the Bagger®, co-authored with Ken Blanchard, has sold over half a million copies. It is now available in three different formats:

GIFT BOOK – $15.95; Book with 3 minute DVD of the story of “Johnny the Bagger®” who changed the whole culture of a store by adding his personal signature to his work $19.95

NEW EXECUTIVE EDITION $14.99 (Hardcover business book now available in bookstores and airports)

CUSTOMIZED EDITION $19.99 (Quantity discounts available from $7.99)

The new Executive Edition can be personalized as a gift for each customer or employee to celebrate, educate, and motivate.

FOUR WAYS TO CUSTOMIZE:

1. Your logo on the cover and a personalized name (“Congratulations, Mary!”)

2. Custom dedication page by you or your CEO

3. Your logo at the start of each chapter

4. A message from you on the back cover

INTRODUCTORY OFFER – NO MINUMUM ORDER; NO SETUP FEE

Contact us at 941-312-9169 for more information

You can order all three editions in the Books section of Barbara’s Products.

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