The Simple Truths of Service Inspired by Johnny the Bagger

“This book ignited my long-held passion for customer service delivery – so much so that I purchased more than 30,000 copies for our employees. That is how good it is!”

– Colleen Barrett, president emeritus of Southwest Airlines

The Simple Truths of Service Inspired by Johnny the Bagger:
Executive Edition

Executive Edition

$14.99

NEW EXECUTIVE EDITION – Launching February 7, 2017

Your Competitive Edge in Today’s Business Is All About The Power of LOYALTY!

If you want to convert your customers to “raving fans,” it’s time to think outside the box of traditional customer service. “The Simple Truths of Service” is an inspiring story about Johnny, a very special young man whose creative choices changed the culture of his company.

This story, along with many others, provides a tool kit for the success of your company by sparking the ways your employees interact with your customers. Using this book, your service team will be bursting with new ways to stand out from the crowd and truly make a difference.

New Option!
Personalize for each employee to celebrate, educate, and motivate

FOUR WAYS TO CUSTOMIZE:

1. Your logo on cover and a personalized name (“Congratulations, Mary!”)
2. Custom dedication page
3. Your logo at the start of each chapter
4. A message from you on the back cover

$19.99 (Quantity discounts available)
Introductory Offer – No minimum order; No setup fee
Contact us at 941-312-9169 for more information

 

The Simple Truths of Service Inspired by Johnny the Bagger:
Gift Edition

simpletruths-service-big

Gift Edition
$15.95


More Johnny the Bagger

The Simple Truths of Service – Inspired by Johnny the Bagger (Gift Edition)
Written by Ken Blanchard & Barbara Glanz, 2005.

An unforgettable true story about a young man with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect.

Best-selling authors Ken Blanchard and Barbara Glanz have written a book that your company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create “customer enthusiasm” in your organization.

“Johnny’s story captures a universal truth of service – lead with the heart. It teaches us that regardless of our business or position, we can all make a difference if we have the courage to try.”

– Mac Anderson, founder of Simple Truths and Successories

” These stories of extraordinary service provide a tool kit for success, no matter what one’s position in life may be. “

– Bob Danzig, Author/Speaker/Professor
Former CEO Hearst newspapers

“This is a terrific book that brings the essence of customer service to life. Everyone at our meeting loved it.”
– Jerry Calabrese, Vice President, McDonalds Corp.

This book will NOT be sold in bookstores or on Amazon.com!

 

 

The Simple Truths of Service Inspired by Johnny the Bagger:
Gift Edition w/ DVD

simpletruths-service-with-video

Gift Edition w DVD
$19.95

BOOK– “The Simple Truths of Service Inspired by Johnny the Bagger® With DVD

An unforgettable true story about a young man with Down Syndrome, who changes the culture of a grocery store by being creative and giving the customers more than they expect.

BOOK with 3 minute DVD (video slide show with words and music)

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