Barbara was honored to be interviewed as one of four Speaker Hall of Fame members for the January/ February edition of “Speaker” magazine by Marquesa Pettway about how she grew her speaking business. You can read the article online.
“Barbara’s inspirational stories of service and simple models for caring communication have touched us all at Kaiser Permanente. She has reminded us of the healing powers of thoughtful, heartfelt interactions that will continue to transform the spirit of service at our facility. Barbara’s message, when applied, is one of the best forms of preventative medicine.”
Customer Service Executive
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Keep changing. When you’re through changing, you’re through! - Bruce Barton -