Barbara Glanz, CSP, CPAE, is a Hall of Fame speaker who has inspired audiences in every state and on all seven continents with her expertise in Employee Engagement, Customer Service, Appreciation & Recognition and Change.
Using her Master’s Degree in Adult Learning, Barbara provides inspiring, interactive, and practical breakout sessions, half day and full day workshops to audiences worldwide.
Barbara is the author of twelve best-selling books, including “The Simple Truths of Service Inspired by Johnny the Bagger®,” as well as videos, audio CDs and other items to help bring more joy and caring to your workplace.
“Barbara is very unique in her ability to connect emotionally with her audience. Her use of story telling, personal research, and real life examples will inspire you to make a meaningful difference in the lives of those around you.”
Tom Heetderks, Vice President, Human Resources/Talent Management
ResCare
Barbara Glanz certainly made an impact on the members of the CEO Council of Tampa Bay. As a result of her presentation two years ago, these sometimes-jaded executives took note of the customer services lacking at the heart of their companies and many made lasting “compass corrections” to their operations supporting a more humanistic approach to their teams. Barbara was a well-received and long-remembered speaker, scoring in the top 10% of all the speakers the group has hired over the years; even today, with all that’s occurred in between, they know her name and the messages she brings.
Jane Toombs. Former Executive Director
CEO Council of Tampa Bay
Barbara can now do any of her programs in a virtual format. Check out a recorded virtual presentation of “The Simple Truths of Appreciation” that was shown live at the INSPIRE Virtual Conference from HR.com on June 26, 2020. Contact Barbara if you
More news items from Barbara Glanz, including her newsletter, Spreading Contagious Enthusiam.
Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing!
