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How can I quickly find out what customers think of our company?

How can I quickly find out what customers think of our company?

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What do all customers want? What is the “lifetime value” of a customer?

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“You can’t get any better than Barbara!  Having seen her at a national conference many years ago, I never forgot how positive, encouraging, and enthusiastic she was about recognition.  Her numerous and varied ideas to show appreciation to others are invaluable –especially when many of them are FREE! 

Barbara touches every soul she comes into contact with.  She leaves you with a sense of joy and motivation to implement one or many of her simple, quick, and FREE ideas on showing appreciation for others.  Our leaders knew they could immediately return to their work environment and raise the bar on recognition and appreciation of their staff.  Thank you, Barbara, for spreading your contagious enthusiasm!”

 

 

Jed Liuzza, SVP/Chief Human Resources Officer 
Oklahoma University Medical System

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I never ask the wounded person how he feels: I myself become the wounded person. - Walt Whitman -

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