$695.00
The Johnny the Bagger DVD is a full length, 17 minute video. Print materials, trainer support tools and online resources are not included in this special.
Description
Learning Point Highlights:
- Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
- Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
- Equips participants to add their own “personal signature” to their work to surprise and delight customers
Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers — the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
The only thing your competition can’t take away from you is the relationship your people have with your customers. After you experience “Johnny the Bagger,” you will see how you and everyone in your organization can make a difference in your customers’ lives. The memories you create will keep people coming back-and bringing their friends-for years to come.
– Ken Blanchard, Co-author of The One Minute Manager and Co-author with Barbara Glanz of The Simple Truths of Service As Inspired by Johnny the Bagger
Trailer:
This is the trailer for the 17 minute long dramatized version of the Johnny the Bagger Story.
