Three Versions of “The Simple Truths of Service” Now Available

“This book ignited my long-held passion for customer service delivery – so much so that I purchased more than 30,000 copies for our employees. That’s how good it is!”

Colleen Barrett, President Emeritus of Southwest Airlines

This heartwarming book about Johnny the Bagger®, co-authored with Ken Blanchard, has sold over half a million copies. It is now available in three different formats:

GIFT BOOK – $15.95; Book with 3 minute DVD of the story of “Johnny the Bagger®” who changed the whole culture of a store by adding his personal signature to his work $19.95

NEW EXECUTIVE EDITION $14.99 (Hardcover business book now available in bookstores and airports)

CUSTOMIZED EDITION $19.99 (Quantity discounts available from $7.99)

The new Executive Edition can be personalized as a gift for each customer or employee to celebrate, educate, and motivate.

FOUR WAYS TO CUSTOMIZE:

1. Your logo on the cover and a personalized name (“Congratulations, Mary!”)

2. Custom dedication page by you or your CEO

3. Your logo at the start of each chapter

4. A message from you on the back cover

INTRODUCTORY OFFER – NO MINUMUM ORDER; NO SETUP FEE

Contact us at 941-312-9169 for more information

You can order all three editions in the Books section of Barbara’s Products.

In August of 2016, Barbara was delighted to record two podcasts for the Lead Like Jesus audience worldwide. The second podcast was titled “Exceptional Employee Engagement”

In this podcast, Barbara talks about why creating a culture of exceptional employee engagement is critical to the success of any business and organization. Barbara is a firm believer that all of us are much more than our job title. Whether stay at home mom, mechanic, clerk, teacher or a CEO, all of us have a unique opportunity to make a difference.

She challenges both individuals and organizations to think about this one question: How is what you do every day making someone’s life better?

Listen to this podcast on Lead Like Jesus.

In case you missed her first podcast, check out “Coping with Change – How to Thrive in the Midst of Change.”

In August of 2016, Barbara was delighted to record two podcasts for the Lead Like Jesus audience worldwide.  Podcast one was titled “Coping with Change – How to Thrive in the Midst of Change.”

Barbara was honored to be included as one of four speakers featured in “Speaker” magazine in the January/February issue.  The article, by Marquesa Pettway, is titled, “How Four Scored – Four Speaking Legends Share Golden Nuggets for Generating a Seven-Figure Income.” In it she shares how she created an international speaking business to help organizations worldwide create more caring and productive workplaces.  You can read the article online.

Barbara was honored to be interviewed as one of four Speaker Hall of Fame members for the January/ February edition of “Speaker” magazine by Marquesa Pettway about how she grew her speaking business. You can read the article online.

Barbara will be presenting two sessions at the Society for Human Resource Management International Convention in Washington, DC, held June 19 – 22.    She will be doing a Smart Stage presentation on June 21 titled “Exhausted, Confused and Ticked Off: A Model for Understanding the HUMAN Side of Change” and on June 22 she will present a MEGA Session titled “The Simple Truths of Appreciation and Recognition – Low Cost or No Cost Ideas to Keep Employees Engaged.”  This will be her 19th year to be a presenter at this prestigious conference of over 15,000 HR leaders!

I am honored to have been selected as a Gamma Phi Beta Sorority Carnation Award recipient for the 2014-2016 biennium. The Carnation Award recognizes the accomplishments of distinguished alumnae in their professional and volunteer contributions to the communities, and this award is among the highest levels of recognition Gamma Phi Beta bestows on their members. I will receive the award at the National Convention in Atlanta, June 25, 2016.

Gus Mollasis interviewed Barbara Glanz in a seven page article, “Contagious Enthusiasm,” in the December 2014 issue of “Scene” magazine. If you don’t get Scene Magazine, you can read it online. I was humbled and honored to be the featured interview in “Scene” magazine this month. Gus Mollasis interviewed me for two hours and wrote a lovely story about my work and life titled “Contagious Enthusiasm.”

SARASOTA November 25, 2014 — Barbara Glanz Communication Inc has been selected for the 2014 Best of Sarasota Award in the Business Consultants category by the Sarasota Award Program.

Each year, the Sarasota Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Sarasota area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Sarasota Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Sarasota Award Program and data provided by third parties.

About Sarasota Award Program

The Sarasota Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Sarasota area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Sarasota Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

After being the opening keynote speaker for the Human Capital Forum CEO Conference in Guatemala City, Barbara was invited to speak to 10,000 people at Casa de Dios, the largest church in Latin America.  You can watch a webcast with Barbara and this amazing experience.