Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
For more questions and answers with Barbara, visit Barbara’s Video Q&A
Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
For more questions and answers with Barbara, visit Barbara’s Video Q&A
You will never get employees to treat customers better than they are being treated themselves. - Barbara Glanz -