Video Q & A with Barbara Glanz

January 10th, 2012 | Category: Customer Service, Video Q&A

Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?

Barbara answers: click here

For more questions and answers with Barbara, visit Barbara’s Video Q&A

“Barbara Glanz is a veracious professional that I admire tremendously! She has been an incredible resource and mentor to me over the part year, and her coaching and insights have been transformational for my business and my life. She has opened my eyes to so many things in creating my brand and improving my speeches.  For instance, Barbara identified and suggested changes to a presentation I was about to completely trash. Now, it is the best one I have!  She is insightful, patient, and easy to work with, incredibly encouraging, authentic and enthusiastic about making others successful. She has helped me improve my stories, my business, and more importantly my audience experience.”

Michelle Howison, President,
Extraordinary Dynamics, LLC,
Friendswood, TX

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It helps to remember that most families are like fudge - mostly sweet with a few nuts. - Charlotte Bronte -