Video Q & A with Barbara Glanz

January 10th, 2012 | Category: Customer Service, Video Q&A

Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?

Barbara answers: click here

For more questions and answers with Barbara, visit Barbara’s Video Q&A

If you haven’t had the pleasure of hearing Barbara Glanz speak, you are in for a real treat. Her message resonates and she creates an emotional connection with those who are in the audience. She is a spectacular presenter and mesmerizes an audience, who hold on to her every word. I have heard Barbara speak several times and each time I find it as motivational and inspirational as the last. If you are thinking about booking Barbara, don’t hesitate – you’ll be thrilled you did and your audience will remember the presentation for years to come.

Lisa Krouse,
EVP, FCCI and Chair-Elect Greater Sarasota Chamber of Commerce

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The man who does not read good books has no advantage over the man who can’t read them. - Mark Twain -