Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
For more questions and answers with Barbara, visit Barbara’s Video Q&A
Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
For more questions and answers with Barbara, visit Barbara’s Video Q&A
“Barbara is the most genuine presenter I know. When I have a client looking for customer service or employee retention – I immediately recommend Barbara. She speaks from the heart and she touches every heart in the room – no one leaves the way they enter. Her stories, concepts and ideas live on long after she is gone.”
Michele Lucia
Vice President - ADL Associates, Inc.
Bureau owner
The worst sin towards our fellow creatures is not to hate them, but to be indifferent to them; that’s the essence of inhumanity. - Geroge Bernard Shaw -
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