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What is the “lifetime value” of a customer?

What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?

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How can I quickly find out what customers think of our company? How to differentiate your organization by using service guarantees.

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Barbara Glanz’s heart warming stories move us and inspire us!  Barbara takes the time to know and understand her audienc,e and her positive optimism makes us all feel good about ourselves and others.  She lights up the room with her contagious enthusiasm!

Peter Hart, Chief Executive Officer
Rideau Recognition Solutions
Montreal, Canada

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The more high technology around us, the more the need for human touch. - John Naisbitt -

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