Barbara Glanz is a speaker who embodies her own message – people remember how you make them feel. With inspiring stories of great customer service, underscored with a seemingly boundless level of energy, Barbara left our audience feeling ready to make a difference in the world. In an industry where every person we meet is a potential client or employee, her Simple Truths of Appreciation message is a terrific reminder that a little kindness can go a long way. I recommend Barbara for any audience who is involved with customer service, needs an injection of enthusiasm, or simply wants to learn how to make a difference in other people’s lives.
Bill Stoller, Founder, Chairman of the Board, and CEO,
Express Employment Professionals International Headquarters
Give what you have. To someone it may be better than you think. - Henry Wadsworth Longfellow -
