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“What a blessing it was to sit under your training! The pointers and stories will forever be in my memory and I WILL put them in action! God surely appointed you to this career to help and encourage His people in their work and person lives. May He continue His blessing on your business (ministry), for you surely answered His call!”

Vicki Comer,
Executive Assistant, Pilkington NA

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Oh, if only we could see ourselves as our customers see us, comprehend the ways we dehumanize, demean, and demoralize our customers. The great news is that such insane stuff makes the teeniest good deed stand out. - Tom Peters -