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“Barbara’s motto of ‘spreading contagious enthusiasm’ exemplifies her way of living and her impact on others. No one leaves Barbara’s speaking engagements without having the spirits of caring and appreciation re-ignited in their hearts and souls. Whether sharing her signature story of Johnny the Bagger or her personal life-changing experiences, Barbara draws her listeners into closer community. She then equips them with practical tips to create spirit in the workplace and releases them with renewed power to make a difference in their corner of the world.”

Anita Schamber, Ed.D.
Senior Associate | Leadership and Organizational Development Team
World Vision

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Oh, if only we could see ourselves as our customers see us, comprehend the ways we dehumanize, demean, and demoralize our customers. The great news is that such insane stuff makes the teeniest good deed stand out. - Tom Peters -