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How can I keep a positive attitude in a negative environment?

How can I keep my attitude positive when everyone around me is whining and complaining?

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What can I do about a bad boss? How should I handle an upset customer?

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I attended the Learning Development Institute for Oklahoma University Medical Systems yesterday and can unequivocally say that your presentation was the absolute best that I have ever been witness to!  I left with so many new ideas to try out in my department.

Thanks for everything you do. The affect you had on OU will be everlasting.

Andrew Martin, Radiation Therapy Manager
OU Medical Center - OKC

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