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How can I keep a positive attitude in a negative environment?

How can I keep my attitude positive when everyone around me is whining and complaining?

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What can I do about a bad boss? How should I handle an upset customer?

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If you’re a competitive business person and driven to succeed, you need to hear Barbara Glanz. In her energetic, engaging story telling, she will remind you that the key to success is how you treat people — your employees, your customers, everyone you meet. She powerfully reminds you of the ROI of showing appreciation for others.

Matt Walsh, Editor / CEO / Owner,
Observer Media Group Inc.

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