If you’re a competitive business person and driven to succeed, you need to hear Barbara Glanz. In her energetic, engaging story telling, she will remind you that the key to success is how you treat people — your employees, your customers, everyone you meet. She powerfully reminds you of the ROI of showing appreciation for others.
Matt Walsh, Editor / CEO / Owner,
Observer Media Group Inc.
The happiness of life is made up of minute fractions - the little soon forgotten charities of a kiss or smile, a kind look, a heartfelt compliment, and the countless infinitesimals of pleasurable and genial feeling. - Samuel Taylor Coleridge -
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