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I hope you are all having a wonderful summer so far. It is HOT in Sarasota but always sunny with a breeze on the beach, so I love living here. My best news is my leg has finally healed, and I am back to my swimming 3 times a week and starting up with my trainer again next week. It feels good to be moving again!
Many of you have asked about Frank, so I will share what is going on in his life. Two months ago, his daughters came down and moved him to his condo in Atlanta, and he put his condo here on the market. They all felt it was important for him to be near family as he was aging, and I agree. I miss him a lot, but we had 11 wonderful years together and lots of special trips and sharing, so he will always be an important part of my life.
I recently spent a wonderful week in Portland, OR, for my grandson’s High School graduation. He has received a soccer scholarship to attend Pacific University in Forest Grove, OR. We had quite a party in their back yard! While there, my daughter and I visited several retirement facilities. I am certainly not ready yet to make a move, but I do know that if I have any serious health issues in the future, I need to be near family and not all the way across the country, so it is good to begin some long term planning.
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I have several other trips this summer, some for work and some for fun. Next week I am going on a 4 day cruise to the Bahamas with girlfriends, and July 7 – 10 I will be in Las Vegas for my friend and client’s World Martial Arts Event 2025. There will be 800 people from all over the world competing for various awards. He is the founder of Kenpo 5.0 and has over 70 schools worldwide. I have tickets to go to the Sphere while I am there as well.
In August I am visiting a high school friend in Geneva, Illinois, and then at the end of the month I will be in Washington, DC, for the Veteran Speaker’s Retreat. I am also thinking of renting a place in Portland for the month of September to be GONE for hurricane season. I cannot take being out of my condo again for weeks at a time! 😉
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Finally, I am excited about a volunteer position I am applying for one afternoon a week. I visited the Marietta Museum of Art and Whimsy several weeks ago and was enthralled. It is one of the happiest places I have ever been! It is the brainchild of a woman who decided to give a gift to Sarasota and so has collected sculptures, art work, and displays like the bathosphere from “20,000 Leagues Under the Sea.” I have included several pictures from the Museum, and you can see more at https://whimsymuseum.org.
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“I wanted to take a moment to thank you for all you have done to fill the world with kindness! I recently accepted a new position as a regional Director of Employee Engagement at a newly senior living community. My first week on the job was a lot of observation and “getting my finger on the pulse” and WOW!, there is some work to do! I was looking at options to recreate the current new hire orientation program and found your ‘Johnny the Bagger®’ video. I was truly moved beyond belief. I have always lived and coached the three greatest gifts you can give yourself and others are to adopt the attitude of gratitude, be kind and lead with love. This video encompasses all of these qualities in a magical way.“
Colleen Phillips, Director of Employee Engagement, PA
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“The smallest act of kindness is worth more than the greatest intention,” ~ Oscar Wilde
“Three things in human life are important:
- The first is to be kind;
- The second is to be kind;
- And the third is to be kind.” ~ Henry James
“Kindness is the language the deaf can hear and the blind can see.” ~ Mark Twain
“A warm smile is the universal language of Kindness.” ~ William Arthur Ward
“A little thought and a little kindness are often worth more than a great deal of money.” ~ John Ruskin
“Together we can change the world, just one random act of kindness at a time.” ~ Ron Hall
“True beauty is born through our actions and aspirations and in the kindness we offer to others.” ~ Alek Welk
“Love and kindness are never wasted. They always make a difference, They bless the one who receives them and they bless you, the giver. “
~ Barbara DeAngelis
“Kindness is in our power, even when fondness is not!” ~Samuel Johnson
“Treat everyone with kindness…..not because they are nice, but because you are.” ~ Timber Hawkeye
“When I was young, I used to admire intelligent people; as I grow older, I admire kind people.” ~ Abraham Joshua Heschel
“Wise sayings often fall on barren ground, but a kind word is never thrown away.” ~ Arthur Helps
“No act of kindness, no matter how small, is ever wasted.” ~ Aesop
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“Barbara Glanz is like ‘the gift that keeps giving’. One hour with Barbara is the best investment you can make in inspiring people to think differently and make a change. Barbara challenges people to make a choice and a change, for themselves, their co-workers, and yes, also the customers they serve. Even for the people they encounter in their private life, going into a restroom where someone is cleaning or encountering someone on the street. We can each choose to make a difference every day. A choice from your heart is a choice to genuinely care.”
Nicolette Wuring, Managing Director, Amsterdam, Holland
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IDEAS FOR APPRECIATION AND KINDNESS
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Be kind and merciful. Let no one ever come to you without coming away better and happier.
~ Mother Teresa
I hope these ideas will help you create more joyful, kind, and caring workplaces and homes. Remember, one kind act results in four more, and Appreciation is a FREE gift.
- Make a short visit or take a small plant to an elderly neighbor, retired employee, widow, or person in your company, church or community.
- Watch for your mailman, custodian, or garbage collector and offer them a cold drink, coffee or hot chocolate.
- Leave a thank you note or a small gift for your custodian or the housekeeping person when you stay at a hotel.
- Graciously thank people who are cleaning the streets, the restrooms, and the offices in your workplace or community.
- See if you can make eye contact and smile at everyone as you go down the hall or street.
- Buy a co-worker or any person in uniform a cup of coffee as a “thank you,”
- Offer to help young mothers with children by holding doors, carrying packages or groceries, or entertaining the children for a moment.
- Quietly slip some money into the purse or pocket of a friend or co-worker who is struggling,
- Ask to take a picture of the couple or the whole group when you see someone taking a photo of others.
- Call a fellow employee or person whom you know has been sick just to see how they are.
- Give five hugs to people every day.
- Surprise your team members by greeting them at the door, shaking their hands, and thanking them for being a part of your team.
- Collect children’s books to deliver to homeless shelters or to shelters for battered women.
- Go to an inner-city park and give away hula hoops and jump ropes.
- Join people you see sitting alone in the company cafeteria.
- Ask a new person each week to take a walk with you on their lunch hour so you can get to know each other.
- Make birthday bags for a food pantry.
- Leave notes of encouragement at people’s work stations.
- Share vacation days with a very sick employee who has used up all their allotment.
- Use your talents to help others – handyman, artist, seamstress, lawyer, organizer.
- Babysit a single parent’s child so they can have an evening away.
- Keep a basket of fun things from the Dollar Store to share with colleagues who are having a hard day.
- Offer to help someone who is struggling with a project or deadline.
- Create a Friendship bag or Survival Kit of fun candy names for those who need cheering up.
- Fill toiletry bags for Homeless shelters.
- Take back grocery carts in the parking lot.
- As a team, wash the windows of neighboring businesses.
- Take treats to volunteers in shelters, non-profits, and charities in. your community.
- Make large signs with inspirational sayings and walk the streets in your workplace or community, waving to people and making their day.
- Post an Appreciation board in your breakroom for employees to write on and erase it once a week and start over,
- Pick up trash both inside and outside in your work and home areas.
- Hang a piece of poster board at every employee’s workstation and encourage others to write what they appreciate about that person.
- Don’t’ forget to put five pennies in your pocket in the morning and move them to the other pocket when you appreciate someone or do something kind.
- Keep a “Blessings Journal” to remind yourself of all the kindness and appreciation you receive from others.
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“Beautiful and brilliant newsletter, Barbara, documenting the depth and breadth of your life’s work.
Thrive on!” ~Ken Druck, Author
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I think we all need a laugh now and then, so here are some signs that appeared on
businesses’ signboards. I hope they make you smile:
- I put my grandma on speed dial. I call that Instagram.
- When does a joke become a Dad joke? When it becomes apparent.
- To the thief who stole my glasses. I will find you. I have contacts.
- Nothing tops a plain pizza!
- Age is not a number. It’s clearly a word.
- Someone stole my coffee cup. I’m headed to the police station to look at mugshots.
- They said to follow your dreams…..so I went back to bed.
- My son said he didn’t understand cloning. I told him that makes two of us.
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“I recently attended a seminar given by Barbara Glanz. It was uplifting, inspirational and thought provoking from start to finish. Barbara is passionate and engages the audience in a way few speakers can. I would highly recommend Barbara to any group looking to elevate their performance and joy for the mission.”
-George Billings, Sales and Marketing Manager, Nucor Steel Berkeley, South Carolina
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“BEAUTIFUL PEOPLE DON’T JUST HAPPEN!”
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As a professional speaker, I love quotations, and certain ones have greatly influenced my life and my work. This is one which has meant a great deal to me:
“The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths. These persons have an appreciation, a sensitivity, and an understanding of life that fills them with compassion, gentleness, and a deep loving concern. Beautiful people do not just happen.”
~ Elizabeth Kubler Ross
As a young person, my whole life seemed to fit the plans that I had for myself and my future. Certainly. I had my share of disappointment and hurt; however, I was always able to get back on track and meet all the goals I had set for myself. Then, at age 29 my whole life fell apart in tragedies that were completely beyond my control!
Chronologically, in 18 months, my gentle mother-in-law suffered a horrible death from liver cancer; my father at age 62, without any warning, died of a heart attack in the middle of the night; our infant son died after a completely normal pregnancy and birth and was buried on Christmas Eve; our St. Bernard puppy “Nanna” had a heart attack during a simple surgery at Easter that year, and I found a lump in my breast. With each consecutive tragedy, I realized more and more my complete helplessness.
During that devastating time, I came to two decisions that have impacted my life to the very depths of my being:
1. I was hurting so much that I knew no one could ever hurt me so deeply again in my life. I decided that I would never again try to be something or someone I was not just to please others. I vowed I would be completely authentic for the rest of my life, even if what I believed and felt was different from what others wanted to hear. To this very day I am the same person
on the platform as I am off the platform, and I have begged my friends and family to challenge me immediately if they ever see this changing.
2. In my grief, I powerfully experienced the belief that “Every day is a gift from God.” Up to that point, I had been able to plan my life, and if I worked hard, I was able to achieve all the lofty goals I had set for myself. However, I quickly learned that I am NOT in control and that I must be grateful for each day of life and live it to the fullest.
During my darkest time, a friend gave me a book by Jess Lair titled “I Ain’t Much, Baby, But I’m All I’ve Got!” In the book he talks about living five minutes at a time. There were many, many days when the depression was so great that I couldn’t even face surviving until noon; however, with prayer, I could always get through five minutes. This experience taught me the gift of living fully in the present. When I am with you, I am completely and totally with you, and although I do some planning, I know deep in my heart that the only surety I have is this immediate moment and an unwavering reliance on a God who loves me.
Elizabeth Kubler Ross’s thought has deeply touched my heart, not only because of my life, but also as a reminder of the lives of others. Everyone has experienced pain and suffering in ways we cannot even imagine, and as we interact with other human beings, we must always keep
that thought in mind. Sometimes we are blessed to be able to hear their stories; however, other times we can only acknowledge how little we really know of the experiences of their lives and treat them with kindness and respect even if they don’t “deserve” it. I recently left this thought on my voice mail, “Be kind. Everyone you meet is carrying something.” Just think about it – there would probably be no one we did not like if we
just had time to learn their story.
If you are going through a difficult time in your life, or if you have a loved one who is suffering, hold onto the thought that no matter how awful the situation may be now, good can eventually come from it if we can open ourselves to God’s love and the love of those around us. We must
be gentle with ourselves–it took me almost 5 years to be nearly “whole” again–yet I could never be the person I am today nor do the work I am doing to change lives if it had not been for that pain and suffering.
In the midst of your pain or the pain of others, always remember: “BEAUTIFUL PEOPLE DO NOT JUST HAPPEN!” And when you are blessed to meet one of those “beautiful people,” never feel envious or inadequate. Remember they, too, have suffered and ask to hear their story. You will be more beautiful as a result.
© Barbara Glanz Communications of Florida. 2024. All Rights Reserved.
Click here to read more articles from Barbara
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“I have a quick story to share how you are blessing others in ways you may not always know… I have a quote of yours in my email signature and I recently learned that it was received very movingly by a friend who runs a massage therapy school . She said she was affirmed in her mission for the School (changing lives one therapist at a time) by reading your quote in my email. The quote is “How does your work make somebody’s life better? That’s what your work is – that’s what’s important about every day.” ~ Barbara Glanz”
~Kelley Patient
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“Johnny the Bagger®” DVD
BIG SALE – originally $695!!
Now ONLY $495 plus FREE SHIPPING
Millions of people worldwide have been touched by the precious story of “Johnny the Bagger®.” It is a testament to the impact Barbara Glanz’s message of hope, that ONE PERSON CAN MAKE A DIFFERENCE, has had on thousands of people, both through her speaking and writing.
Johnny the Bagger®: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of Hall of Fame author and speaker, Barbara Glanz, this 17-minute inspiring new program features the true story of “Johnny,” a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
The story of “Johnny the Bagger®” will help motivate YOUR employees to take personal responsibility for creating a positive, memorable experience for internal or external customers — the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
“The only thing your competition can’t take away from you is the relationship your people have with your customers. After you experience “Johnny the Bagger,” you will see how you and everyone in your organization can make a difference in your customers’ lives. The memories you create will keep people coming back-and bringing their friends-for years to come.”
~Ken Blanchard, Author of “The One Minute Manager” and co-author with Barbara Glanz of “The Simple Truths of Service Inspired by Johnny the Bagger®.”
Click Here to order at SPECIAL PRICE
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“Barbara, it’s been many years since you visited Keene, NH and helped us launch Vision Financial Corp. I am happy to say that Vision thrived and after 30 years, we sold the company and I am now semi-retired and living in Simpsonville, SC. You really did get us going in the right direction, and I thank you whenever I see your name.”
~Jay Pettapiece, Former CEO, Vision Financial Corporation
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Thank you so much for being a part of our team and spreading YOUR contagious enthusiasm wherever you find yourself in life. Please let us know any ways we can be of help to you as you plan your association, company, or manager’s meetings. We would love to help you discover new ideas you can apply immediately in the areas of Employee Engagement, Customer Service, Appreciation & Recognition, Creating a Culture of Kindness, and Understanding the Human Level of Change.
“Be kind and merciful. Let no one ever come to you without coming away better and happier.” ~ Mother Teresa
Blessings,
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