Barbara Glanz Newsletter Spring 2025

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Dear Barbara,

Springl Newsletter 2025

Oh, my what a year it has been for me! In August I had Covid and then was in a traffic accident. In September and October, we had two hurricanes hit directly on Siesta Key where I live. As a result, I had to be out of my condo for 4 months because we had no elevator, and I live on the 9th floor. My knees would just not take 18 flights of stairs! I ended up sleeping in 23 different beds all over the country and finally got back into my apartment in January.

Had a fun time with my daughter, Gretchen, her hubby, Randy, and my grandsons, Owen & Simon, from Portland, Oregon, over spring break. We did PopStroke golf and Big Cat Habitat, but the bulk of the time they spent at the pool and the beach.

Everything was beginning to get back to normal when I started to have leaks in my dining room, laundry room, and kitchen ceilings from pipes in the unit above me. Then on the last night while my kids were here, I had a freak accident and tore a 4 x 5” patch of skin off my shin, leaving just raw flesh. I spent time in Wound Care and a week later it got infected. Thank goodness for IV antibiotics!

It has been especially frustrating because I need to keep my leg above my heart (“nose to toes,” they say!), and I cannot walk on the beach, exercise or swim probably for 8 weeks. UGH!!!!

During all this time, I did have to whine for a while. 😉 However, through it all, I have tried to keep focused on the blessings – and there have been many. I am so very grateful for all the people who “took me in” during my nomad time, for the gift of my work with several presentations in Sarasota and Seattle, for realizing that things could have been so much worse, and for knowing that God truly is in charge. Everyone has these difficult times, so that is why I am focusing this newsletter on “New Beginnings.” We can never change the past, but we CAN learn from it and choose to find the blessings even in the midst of the pain.

I am wishing you all a very happy Easter, a VERY special time of “new beginnings!”

Blessings,
“Barbara Glanz’s keynote at Chris-Craft boat’s 150th-anniversary dealer meeting was truly inspiring. Her “from the heart” message and engaging storytelling resonated deeply with our Chris-Craft dealers. Her insights on deep rooted meaningful customer service and leadership were incredibly valuable to our team. Thank you, Barbara, for helping make our event a success!”

~Gavan Hunt Vice President Sales

NEW BEGINNINGS

“Life is a continual process of letting go…and moving forward .. letting go…and moving forward. For there are times when our souls are set on fire, and deeply cherished dreams must die…and we are forced, once again, to CREATE NEW VISIONS to weave new tapestries from the fragments of the old….Yet these new visions, born from the fire of wisdom at the deepest level of our soul, may well become far more powerful, more expansive, than what once was….And as we weave and mend, rearranging the pieces of our lives into patterns that reflect our newly won strength –gained-through struggle…we shall survive, go on, and ultimately …THRIVE not despite our immense challenges, but truly, by living through and with them.” ~Carolyn Joy Adams

“I love Barbara Glanz! Barbara was hired by Nationwide and did at least three talks in the auditorium circa 2003 or so. Spreading Contagious Enthusiasm, Appreciation & Recognition and Building Customer Loyalty. All superb! ” ~ Julie L. Quackenbush. Nationwide Insurance
HURRICANE BLESSINGS

This was written in the middle of my difficult journey of not having a home to go to.  I am sharing it because ultimately, I relearned a lesson about focusing on the blessings even in the midst of a crisis in your life.

 

Thanksgiving week 2024

 

It has now been two months since I’ve been able to be in my condo because of the two hurricanes which hit Siesta Key two weeks apart in September and October.  I live on the ninth floor (18 flights of stairs), and the elevators were damaged by the 8 and 12 foot storm surges, so they have been down since September 26. With bad knees, it has been impossible to get up and down to my unit, so I have been a nomad staying in hotels, with friends and family, and in a borrowed condo. I have documented my journey and my struggles with being “unmoored” on Facebook over the weeks.

 

About a month ago, my wonderful friend, Carol Vengroff, came over to talk to me.  Her message – you’ve been whining long enough! (Day 30 of being a nomad…).  She said you are the person who inspires others, who is always positive, and many people look to you to be uplifted.  Now is your chance to turn all this around.

 

Her message hurt at first, but it was TRUE, especially when I profess to be a Christian and have faith in God’s plan. She jogged my memory, and she inspired me to instead begin to focus on my BLESSINGS rather than my pain. Thank you, Carol – we all need friends who tell the truth in love.  Therefore, I decided today to list all the blessings that came into my life from August on.

 

·       I got Covid after the NSA meeting in Denver, but I was not very sick, just tired, Praise the Lord!

·       I was in an auto accident at the end of the month (not my fault), and no one was hurt except some neck pain for me.

·       I made money on my car repairs after the accident because of Jan Miller, my financial advisor, Jimmy at Car Seekers, and some creative thinking, AND I got to keep my little red car.

·       When we had to evacuate the first time, Nancy and David Perpall took Frank and me in for three days.

·       Frank helped me find a rental car while mine was in the shop and drove me to see two places I was offered to stay by Mare and Steve Petras and Carol Vengroff and her sisters.  SO GRATEFUL for friends!

·       When I had no place to stay for several days and all the other hotels were full,  in the night I remembered the Carlisle Hotel in the Amish area. It was lovely, immaculate, friendly and safe.

·       The rental car I had rented earlier was floating from the storm surge and completely destroyed.  The blessing was that MY car was still in the shop.

·       Suzanne Willis, Laura Roberts, and Don Britt were the angels who climbed all those flights of stairs to bring things down for me that I needed to live for another 6 weeks (or more) without my home.  Don Britt brought his truck and his dolly and made THREE trips up and down all those stairs to bring down clothes, files, toiletries, household stuff, and food. Another NSA friend, Cheryl Kuba, came over twice to make that trek up and down bringing things I needed.

·       Another blessing was that Jimmy at CarSeekers on Stickney Point kept my car for over a month until I could be back in my borrowed condo in Pelican Cove.

·       Greatest blessing is I have been able to stay for a month in a condo loaned to me by Chris and Charles Frank who live up north.  Carol Vengroff and Kathleen Jaeger, Chris’s sisters, made this happen. I have never even met the Franks!

·       When we had to evacuate for the second time, I got the very LAST seat on Delta out of Sarasota before the airport closed.

·       Pam and Jack Burks took me in in Fishers, Indiana for 5 days. I love them, and we shared some lovely times together and lots of good wine!

·       From there I went to Portland, OR, and stayed with my daughter, Erin, for 4 days. I love her creative cooking!

·       My other daughter, Gretchen, took time off from her work to take me shopping for some warm clothes, and we looked at possible apartments to rent out there for the NEXT hurricane season!

  • I got to go to the Lead Like Jesus 25th anniversary celebration in San Diego, CA, with Ken and Margie Blanchard and Phil and Jane Hodges, some of my mentors and favorite people in the world. I love being on the Board for this amazing organization.
  • Barbara and Dick Warden invited me to stay in their darling guest house while I was in San Diego, and we had never even met before.
·       My son, Garrett and his wife Ashley, hosted all the family for a lovely Thanksgiving dinner in Seattle, and I also got to see my NSA friend, Laura Leist.

·       I received some financial assistance from two organizations to help with all the expenses, losses, and assessments because of the hurricane.

·       When I finally got back to Sarasota, Virginia Stephens and a new NSA member helped me dump all of the contents of my storage unit which were a total loss because of contamination. It was a filthy, depressing job!

·       I have had many offers from friends all over the world for places to stay; however, I just have not been able to face moving again! However, I did take a few days off for 4 wonderful days with Susan Luke Evans in Savannah.

·       My assistant, Laura Roberts, has helped me in SO many ways with several trips up and down the stairs, decisions to be made, and just general counselling and support.

·       I have heard over the weeks from friends I have not talked to in months and sometimes even years and MANY people all over the world have offered prayers, encouragement, support, and more offers to stay.

 

I just heard from the manager that the elevator attempt FAILED today, so there is still no end in sight.  I just need to keep remembering HOW BLESSED I AM!

 

  • Epilogue:  After 4 months and sleeping in 23 different beds, the elevator finally began working the middle of January, so I am finally back in my home.
Barbara, thank you very much for writing the book. “The Simple Truths of Appreciation” it takes just a few minutes to read, and It will definitely impact my life! ~ Sheri Weinstein,MD
 THOUGHTS THAT MAKE YOU FEEL GOOD!
 

1. Falling in love.

 

2. Laughing so hard your face hurts.

 

3. A hot shower.

 

4. No lines at the Super Wal-Mart.

 

5. A special glance.

 

6. Getting mail.

Text Link

 7. Taking a drive on a pretty road.

 

8. Hearing your favorite song on the radio.

 

9. Lying in bed listening to the rain outside.

 

10. Hot towels out of the dryer.

 

11. Finding the sweater you want is on sale for half price.

 

12. Chocolate milkshake. (or vanilla!)

 

13. A long distance phone call.

 

14. A bubble bath.

 

15. Giggling.

 

16. A good conversation.

17. The beach.

 

18. Finding a $20 bill in your coat from last winter.

 

19. Laughing at yourself.

 

20. Midnight phone calls that last for hours.

 

21. Running through sprinklers.

 

22. Laughing for absolutely no reason at all.

 

23. Having someone tell you that you’re beautiful.

 

24. Laughing at an inside joke.

 

25. Friends.

“Hi, Barbara! I met you several years ago when I worked for NCBS in Memphis. I was talking with a colleague about how your presentation and books powerfully impacted my approach to the customer experience. I am glad to find you on LinkedIn, and I wanted to thank you for inspiring me as a young banker! I still use many of the ideas and habits that I learned from you and your books.” ~Ray Skinner
ARTICLE OF THE MONTH
“25 Creative Low-Cost or No -Cost Ways to Appreciate your

Employees (…..and Sometimes Yourself!)”

“People get just as excited about receiving a compliment as they do at the prospect of

getting money!” ~ Journal Neuron

As you are thinking about applying some of these ideas in your own life and

organization, first think about the people who have made a difference in your own life.

List five teachers or mentors who believed in you and encouraged you, five friends or

co-workers who have helped you through a difficult time, five people who have taught

you something worthwhile, and five people who have made you feel appreciated and

special. If YOU want to be remembered for making a difference in someone else’s life,

make them feel appreciated. Remember, appreciation is a FREE gift!

1. When you are forced to sit somewhere for a period of time (commuting, waiting for an

appointment, even watching something boring on TV), get in the habit of writing short

“thank you” notes. . Carry them in your purse or briefcase so they are easily accessible.

Mention two or three specific things that make you glad that person is in your life.

2. Draw an outline of your hand. Put it on the wall of your office, and when you’ve done

something great that no one has noticed, walk back and give yourself a little “pat on the

back!”

3. Call someone’s parent, spouse or significant other at home to thank them for the

good work that employee is doing.

4. Go to the store and look at all the candy names: Skor, Extra, $100,000 Bar,

Snickers, Payday, Lifesavers. Plan little surprises with notes tying into that theme to

surprise and thank employees.

5. Ask each of your direct reports or colleagues to list the letters of the alphabet and

think of something they are thankful for that begins with each letter.

6. Give an employee the day off to work with his or her favorite charity. Ask them to

take pictures and write about it for the company newsletter.

7. Give an employee a gift related to their favorite hobby or passion with a personal

note. (First, you have to FIND OUT what their hobbies and passions are, however.

That, in itself, is a form of recognition!)

8. Take an employee someplace that would personally delight them – attend a baseball

game, go for a walk together, go shopping, attend a class together, take time to discuss

a good book, attend an event to see one of their children perform.

9. Commit to finding someone doing something right each day and thank them for that

on the spot.

10. Send a positive, encouraging voice mail to someone and then send one to

YOURSELF!

11. Have an “Appreciation Board” posted in your breakroom where employees can

publicly thank others who have gone the extra mile for them.

12. Make a “Thanksgiving Tree” and keep it in your lobby all year long. Ask people to

write things they are thankful for and hang them on the tree.

13. As a special thank you to the whole team or company, host a half day event where

employees pick an expert to come in and teach them a new life skill (photography,

cooking, decorating, golf lessons).

14. Learn the American Sign Language sign for “thank you” and teach everyone in your

department to use it when things are hectic.

15. Send a gift to the employee’s family to thank them for sharing that person,

especially when an employee has been working hard on a project – a restaurant gift

certificate with a letter, flowers, or movie tickets for the whole family.

16. Put 5 pennies in your right hand pocket in the morning. Every time you thank

someone, move a penny to your left hand pocket and do not go home until all 5 are all

on the left side.

17. Prepare a home-cooked meal for your employees. If possible, invite them to your

home.

18. Sponsor a Family Day at work so that family members can share in the mission of

the company where their mother or father works. As a special perk, give them a logo gift

of some kind.

17. Place five silver dollars in your pocket each week and pass them out to someone

who is doing a great job during the week.

18. Give an employee the gift of time – permission to come in an extra hour later or

leave an extra hour early or take an extra hour at lunchtime.

19. Have everyone on your team create an AIG folder (Ain’t I Great!) and ask each

person to fill it with things that encourage them or bring them joy.

20. For one year, name a hallway, favorite dish in the cafeteria, or special room after an

employee. Post their picture with the nameplate.

21. Have your team brainstorm creative ways they would like to be recognized or

appreciated.

22. Invite an employee to lunch and ask him or her to share some ideas with you that

could make a difference in your workplace. Be sure to take good notes and

acknowledge any ideas that you implement.

23. Think of practical needs your employees may have. For example, invite a laundry

service to come in once a week to pick up clothes or provide a caterer who will prepare

meals to be picked up as the employees leave for the evening.

24. Place a large poster page next to everyone’s office or cubicle door for a week. Ask

other employees during the week to stop by and write something they appreciate about

that person.

25. Keep a “crazy gift” closet (the Dollar Store is a great place to get them), and when

employees have done something exceptional or are just having a bad day, let them

choose something fun from the closet.

REMEMBER: It does not have to be something big and the more fun and surprising it

is, the better. As Mark Twain said, “I can go two months on one good compliment!”

© Barbara Glanz Communications of Florida. 2024. All Rights Reserved.

Click here to read more articles from Barbara

“I just finished reading The Simple Truths of Service, in a cafe in Victoria BC, Canada. I just wanted to reach out to say thank you. The stories in your book truly brightened my day, and they reinforced something I’ve come to realize as a young man and entrepreneur—making a difference in others’ lives is what really matters. Your message about creating meaningful experiences for people, no matter the job or industry, resonated deeply with me. It’s a reminder that genuine service and small, thoughtful actions can have a lasting impact. That’s the kind of energy I want to bring into my businesses and the people I serve every day. I will continue to be a “Johnny” and spread contagious enthusiasm! Thanks again for sharing these powerful lessons.” Warm regards, Andan Liss
QUOTES OF THE MONTH
  • *There will come a time when you believe that everything is finished—and that will be the

beginning. ~Louis L’Amour

  • Oh God of second chances and new beginnings, Here I am again
  • “Hold fast to dreams, for if dreams die, life is a broken-winged bird, that cannot fly.” — Langston Hughes
  • “Stagger onward rejoicing.” ~ W. H. Auden
  • “You will find it is necessary to let things go, simply for the reason that they are too heavy. “—Corrie ten Boom
  • “No matter where life takes you…the place where you stand at any moment is holy ground. Love hard and love wide and love long, and you will find the goodness in it.”  ~Susan Vreeland
  • “Here are the two best prayers I know: ‘HELP ME, HELP ME, HELP ME, and THANK YOU, THANK YOU, THANK YOU.” ~ Anne Lamott
  • “The only difference between stumbling blocks and steppingstones is the way in which

we use them.” –Anonymous

  • “In these dark and uncertain times, there can be great value in imagining a bit of star in

each human soul.  Not just that it gives some hope for humanity at a time when man’s

inhumanity to man seems ever on the increase; but also, because it points to an inner

brightness that can light the way in dark times.” ~ Michael Meade

  • Dr. Arthur Brooks researches and teaches on Happiness. He says, “Happy people

focus on four things every single day:

1. Faith or life philosophy: Something transcendent that reminds them how small they are.

2. Family: A mystical, irreplaceable bond.

3. Friendship: Deep, non-transactional love.

4. Work: Where they earn success and serve others.

  • Neglect one, and happiness starts to fade. Nurture all four, and life becomes rich. “
“I love receiving your newsletters. They always give me a ray of hope that things really are getting better and that we can and should do everything in a positive manner. Thanks for your positive attitude and the smile on your face.” ~ Kay Finley Swartz
PRODUCT OF THE MONTH

Special on “The Simple Truths of Appreciation – How Each of Us Can Choose to Make a Difference”

This little book is one of my very favorites and makes a lovely, heartfelt gift to anyone in your life whom you appreciate. I have had several clients who have ordered 20 – 50

copies to give away and others who have purchased this for everyone in their organization. Today with all the negativism, division, and fear, it becomes even more important to celebrate the goodness in our lives. With Mother’s Day, teacher appreciation, and just those special people in your life, you will be giving them a gift of

inspiration and love. It is filled with short stories, quotations, and beautiful pictures that will touch anyone’s heart.

Only $12.95 plus FREE shipping

Click Here to order at SPECIAL PRICE

“I just read your newsletter and was so inspired by your messages and encouragements.”

~ Michelle Pepin, Cape Ann Chamber

In Closing…
Thank you so much for being a part of our team and spreading YOUR contagious enthusiasm wherever you find yourself in life. Please let us know any ways we can be of help to you as you plan your association, company, or manager’s meetings. We would love to help you discover new ideas you can apply immediately in the areas of Employee Engagement, Customer Service, Appreciation & Recognition, Creating a Culture of Kindness, and Understanding the Human Level of Change.
“Be kind and merciful. Let no one ever come to you without coming away better and happier.” ~ Mother Teresa
Blessings,
STAY CONNECTED
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© Barbara Glanz Communications Inc. 2018. All Rights Reserved.

A Birthday Gift that Will Last Forever!

This is one of the most precious gifts I have every received.  My dearest friend, Jolene Brown, wrote her feelings about me for my 80th birthday, each wrapped around a $10 bill.  I will save these words forever!  It is something that anyone can do for a treasured friend or family member, so I want to share this with all of you.  You will truly touch their hearts as Jolene did mine.

 

 To learn more about Barbara and her work, go to http://www.barbaraglanz.com

CHRISTMAS 2022

CHRISTMAS 2022 

Dear Friends,

Finally, it seems we are almost back to a “new” normal. As I write this letter, I realize how much travel I have done even though my business has really slowed down since Covid. Gratefully, I continue to be very active – swimming a mile, going to a trainer, and walking three miles on the beach or treadmill.  I just thank God that my only health issue is asthma which has been under control for years. With each day, I am more and more grateful for all the blessings in my life – for my faith, for family, for friends, for health, and even though I am forgetting names more, I think I still have a pretty sound mind! 😉

I am also blessed with all the amazing experiences we have to take advantage of in Sarasota – the Opera, several theatre groups, the Van Wezel concert hall, the Symphony, and the ballet.  Then for my brain and heart, I have my Bible study group and my Book Group which has been together for over ten years.  (If you haven’t read “Have You Seen Luis Valdez?” by Catherine Ryan Hyde, it will warm your heart.)

January – On Christmas Day we all flew to Palm Springs, CA, where I rented a large house on the water for everyone except Gavin (working). We had fun at the zoo, renting a dune buggy in the desert, visiting an outsider art house called Robolights, hiking in Joshua Tree, doing puzzles, and discovering the goofy Republic of Slowjamastan.

February – Frank and I celebrated our 8th dating anniversary. He brings me lots of joy,

March –The Gawliks came for their annual visit. We had fun days at Busch Gardens, Mayakka State Park, Van Gogh, the Big Cat Habitat, and lots of beach and pool time.

April – My brother, Bruce, from Colorado came for a week.  He is such fun to have as he takes out my kayak and paddle board and we even go fishing!

May – I flew to Portland for my birthday and Mother’s Day. Gretchen, Erin and I did a “girls only” 2 night trip to the Columbia Gorge Inn where all the movie stars and celebs used to go. Then the whole family went to the Timbers soccer game later that week.

June – June was a huge month of celebration. I did a program for Home Street Bank in Seattle, a favorite client, and then the whole family met at Garrett’s for Kinsey’s graduation from the University of Washington. We are all so PROUD of her –she graduated in three years even with being in constant pain from the aftereffects of the chemo after having leukemia. She hopes to use her experiences to work as a therapist in the hospital with children who have cancer. Later in the month Frank took me to Captiva Island for two days.  Sadly, after the hurricane almost nothing is there anymore.

July – I attended the National Speakers Association in Nashville and got to reconnect with all my speaker friends from around the world.

August Frank and I took a “bucket list” trip to the Fjords in Norway. The scenery was breathtaking – we started in Amsterdam and then went to Edifjord, Molde, Geiranger (the farthest north), and Bergen, the home of Edvard Grieg. I posted many pictures on my facebook page. Later in the month I attended the Veteran Speakers Network in DC.  It is a lovely time of sharing with people I treasure.

September – I was blessed to take another “bucket list” trip with my friend, Mary Bensel, to the Passion Play in Oberammergau, Germany. It started in 1642 and is done only every 10 years. Over 2000 people in the little village participate in the 7 hour play which is in German. In the town there is a law that from Ash Wednesday 19 months before the play is presented, no one in the village can shave or cut their hair….so they all look like the people in Jesus’ time! We also got to see Mad King Ludwig’s Linderhof Castle and the Cinderella Castle as well as day trips to Innsbruck and Salzburg, the home of Mozart and the filming of “The Sound of Music.”  September ended wildly with Hurricane Ian. Although we had to evacuate the island and were without water and internet for several days, we were so VERY blessed that we had little damage unlike our friends just 70 miles south.  Please keep them in your prayers.

October – The most exciting thing in October was being a part of a book launch for an anthology I was asked to be in titled, “Wisdom Before Me.” The book for women is made up of 15 women’s amazing stories and what they learned to help others.

November – I am excited to be taking the Gawlik family and Erin on a Mexican Riviera cruise for Thanksgiving week. We are going to snorkel, zip line, and swim with the dolphins.  We leave from San Diego, so afterwards I will spend 3 days with my 99 year old aunt. I adore her – my role model for staying active both physically and mentally!

December – I am having fun hosting some parties to show the new items from Erin’s company which is helping women in India, www.collective-heart.com, “Owned by Women, Made by Women, Loved by Women.” The money goes to provide housing, medical and dental care, and a fair 8 hour wage for women who were living on the streets. It is changing lives for women and their families, so check out the website.

Just a quick update on the family:  Garrett got a promotion with Amazon as Director of Business Development and has taken up rowing as a pastime.  Ashley is teaching riding and participating in shows with their horse, Rally. Gavin has moved to San Diego and is working for a car dealership.  Kinsey is interning at Seattle Children’s Hospital and will be going to grad school this spring or fall.

Gretchen is working parttime as Marketing Specialist for several boutiques in Portland, OR, while Randy continues his freelance website work.  Owen, who is a senior this year, is looking at colleges and enjoying having his driver’s license.  Simon, a sophomore, is a great soccer player and is having fun with his new Hedgehog.  They also have two dogs and a cat, so their house is always busy!

Erin is working diligently to grow her company and has also taken on two new lines of women’s clothing which she is representing in several parts of the county. She still has her two kitty babies, Clover and Cricket.

Our world situation is so full of hate and divisiveness right now that we really need kindness and love more than ever.  Many of you know the mantra for my life from Mother Teresa, “Be kind and merciful. Let no one ever come to you without coming away better and happier.”  May you all find JOY in the months ahead, and may you be filled with the peace of the Lord, knowing He is in charge.

Blessings,

SMALL KINDNESSES

A friend just shared this beautiful poem with me.  It so exemplifies everything I do in my work, so I want to share it with you.

Small Kindnesses

I’ve been thinking about the way, when you walk
down a crowded aisle, people pull in their legs
to let you by. Or how strangers still say “bless you”
when someone sneezes, a leftover
from the Bubonic plague. “Don’t die,” we are saying.
And sometimes, when you spill lemons
from your grocery bag, someone else will help you
pick them up. Mostly, we don’t want to harm each other.
We want to be handed our cup of coffee hot,
and to say thank you to the person handing it. To smile
at them and for them to smile back. For the waitress
to call us honey when she sets down the bowl of clam chowder,
and for the driver in the red pick-up truck to let us pass.
We have so little of each other, now. So far
from tribe and fire. Only these brief moments of exchange.
What if they are the true dwelling of the holy, these
fleeting temples we make together when we say, “Here,
have my seat,” “Go ahead — you first,” “I like your hat.”

Copyright 2019 Danusha Laméris. First published in Healing the Divide: Poems of Kindness and Connection from Green Writers Press. Bonfire Opera (University of Pittsburgh Press 2020).

To learn more about Barbara’s work, go to  http://www.barbaraglanz.com

 

What do you consider one of your greatest achievements in life?

For Christmas my daughters gave me a gift called “Storyworth.”  Each week for a year it asks you to write the answer to an email question about your life, and at the end of the year they print a hard cover book of all your answers.  This was the question for this week, and I thought it was one we all might want to answer.  What would your answer be?

What do you consider one of your greatest achievements in life?

I think one of my greatest achievements has been having resilience – having the strength to keep my faith, maintain a positive attitude, and find new purpose through some really difficult times of my life.  It was not always easy and sometimes took a long time, but somehow, through my belief in God’s love, my own inner strength, and the love of many dear friends and family, I was able to rise above the pain, keep on going, and even find joy in my life again after some truly heartrending situations.  The blessing that has come out of these struggles is that I have been able, through my story, to help many hurting people all over the world find hope and new purpose in their own lives.

At age five I was bitten in the head by my uncle’s dog, it got infected, and they didn’t think I would live. Of course I did live, but I ended up with huge hunks of scar tissue all over my head, literally a freak.  As a result, I had to have plastic surgery the next two summers at Mayo Clinic in Rochester, MN. (Interestingly, my parents allowed no pictures to be taken of me during that time, so I have never seen how awful I looked.) As horrific as this sounds, unlike my parents, I have not a single bad memory of this whole experience because of all the little kind, caring things people did for me all along the way.  Many times I have been able to share this story with my audiences to illustrate the differences we can each make, with a little kindness, in people’s lives every day.

When I was only twenty-seven years old, in one year my Dad died suddenly of a heart attack at age 62, our one year old St. Bernard puppy died unexpectedly, and most devastating of all, our second little boy, Gavin Ward Glanz, died a day after birth, even though I had had a perfectly normal pregnancy.  He was buried on Christmas Eve which of course is the celebration of the birth of a baby.  No one can know the pain of losing a child of any age until it happens to you.

That year was the hardest of my whole life!  It took me almost five years to be nearly whole again…….yet even in the midst of this terrible struggle, I still had the faith and the inner strength to simply learn to live just five minutes at a time….. until I could get through an hour and finally a whole day.  And the greatest blessing was that I still had a purpose to live for – our two year old son, Garrett Wayne Glanz, and a hurting husband who both needed me.

I was hurting so deeply that I knew in my heart that nothing or no one could ever hurt me that much again, so I made the decision that I would alway be completely myself.  That gift of authenticity has been one of the greatest blessings in my life. When I sometimes share this story with my audiences, it provides a real life lesson of LEARNING to live one day at a time, LEARNING to be vulnerable and real, and LEARNING that every day we wake up is a gift.

Finally, when my dear husband, Charlie, my soulmate and the love of my life, died of cancer when I was just 56, I had another crisis to face. All of a sudden I was alone!  I did not fit in our big house in the suburbs of Chicago anymore, my children all lived across the country on the West coast,  and I had to find my own way forward.  I eventually decided to sell our longtime family home and move to the beach in Florida, a lifelong dream of mine to live by the water.  However, it was a hard move, and I almost died of loneliness the first year because I knew no one.  But thankfully, I had my work – my purpose – and with some reaching out like starting a book group and joining a church, I eventually made a place for myself in this new community.

As I write this, I am at another crossroads – I think it is about time for me to retire, so I have some new difficult decisions to make.  Should I stay here on the beach, should I move closer to my children in Portland and Seattle, should I stay working just parttime, and most importantly, what will my new purpose be?  Life is full of challenges but also many joys, and I know I will find my path forward as always, trusting in my own strength, friends and family, and most of all, the love and guidance of the Lord.

Charles Dickens in “Great Expectations” says, “Life is made up of many partings welded together.”  I would add that life is also made up of many new beginnings if we adjust our attitude, dig deep down inside for our inner strength, and trust that God has a plan for our lives.

For more information about Barbara’s work, go to http://www.barbaraglanz.com

The Power of Appreciation

Have you ever had a day when a phone call made your eyes water and your heart sing? When my phone rang on Monday, it was not a number I recognized, but something told me to answer it anyway. It was an 80 year old woman named Tamora from Tennessee. Her first comment was, “Is this a real person?”
 
She was so thrilled that I had answered and said she was calling to thank me for reminding her of her father who was an American Indian born in 1903 and the kindest man she had ever known. While going through chemo, she had gotten a copy of my book, “The Simple Truths of Appreciation”, and she said she had read it over and over to remind her to be like her Daddy. He used to say to her, “Even if you don’t agree with a person, always treat them with respect because they were created in the image of God.”
 
I was so touched, and we spent 30 minutes as she shared her life story. I got her address and have sent her another book as well as a note about how much her precious call meant to me, It was something her Daddy would have done, AND it was just exactly what I was writing about in the book.
 
I have always put my home telephone number at the back of all my books and over the years I have had so many touching calls. It is just awesome to me how many lives we touch that we have no idea about but even more awesome when people take the time to thank us. In fact, that is my idea of Heaven – we will see all those people. But…….just like Tamora, we can let them know right now. Whom should you call to thank today?
To learn more about Barbara’s work, go to http://www.barbaraglanz.com

A Little Fun for your Day!

A friend just sent me these darling comments that children made about their grandparents.  I thought we all needed a little humor these difficult days, so please enjoy.

How Children Perceive Their Grandparents

 

1. She was in the bathroom, putting on her makeup under the watchful eyes of her young granddaughter, as she’d done many times before.  After she applied her lipstick and started to leave, the little one said, “But Gramma, you forgot to kiss the toilet paper good-bye!” I’ll probably never put lipstick on again without thinking about kissing the toilet paper good-bye.


2. My young grandson called the other day to wish me happy birthday.  He asked me how old I was, and I told him, 80.  My grandson was quiet for a moment, and then he asked, “Did you start at 1?”

3. After putting her grandchildren to bed, a grandmother changed into old slacks and a droopy blouse and proceeded to wash her hair.  As she heard the children getting more and more rambunctious, her patience grew thin.  Finally, she threw a towel around her head and stormed into their room, putting them back to bed with stern warnings.  As she left the room, she heard the three-year-old say with a trembling voice,
“Who was THAT?”

4. A grandmother was telling her little granddaughter what her own childhood was like.  “We used to skate outside on a pond. I had a swing made from a tire; it hung from a tree in our front yard. We rode our pony.  We picked wild raspberries in the woods.”
The little girl was wide-eyed, taking this all in.  At last she said, “I sure wish I’d gotten to know you sooner!”

5. My grandson was visiting one day when he asked, “Grandma, do you know how you and God are alike?” I mentally polished my halo and I said, “No, how are we alike?” “You’re both real old,” he replied.

6. A little girl was diligently pounding away on her grandfather’s word processor.  She told him she was writing a story. 
“What’s it about?” he asked. 
“I don’t know,” she replied. “I can’t read.”

7. I didn’t know if my granddaughter had learned her colors yet, so I decided to test her. I would point out something and ask what color it was. She would tell me, and she was always correct. It was fun for me, so I continued. At last, she headed for the door, saying, “Grandma, I think you should try figuring out some of this stuff for yourself!”

8. When my grandson Billy and I entered our vacation cabin, we kept the lights off until we were inside to keep from attracting pesky insects. Still, a few fireflies followed us in. Noticing them before I did, Billy whispered, “It’s no use, Grandpa. Now the mosquitoes are coming after us with flashlights.”

9. When my grandson asked me how old I was, I teasingly replied, “I’m not sure.” “Look in your underwear, Grandpa,” he advised. “Mine says I’m 4 to 6.”


10.. A second grader came home from school and said to her grandmother, “Grandma, guess what? We learned how to make babies today.” The grandmother, more than a little surprised, tried to keep her cool. “That’s interesting.” she said, warily. “How do you make babies?” 
“It’s easy,” replied the girl. “You just change ‘y’ to ‘i’ and add ‘es’.”

11. “Give me a sentence about a public servant,” instructed the teacher during a lesson. One small boy wrote: “The fireman came down the ladder pregnant.” The teacher took the lad aside to correct him. “Don’t you know what pregnant means?” she asked.
“Sure,” said the young boy confidently. ‘It means carrying a child.”

12. A grandfather was delivering his grandchildren to their home one day when a fire truck zoomed past Sitting in the front seat of the fire truck was a dalmatian dog. 

The children started discussing the dog’s duties.
“They use him to keep crowds back,” offered one child.
“No,” said another, “he’s just for good luck.”
A third child brought the argument to a close. “They use the dogs,” she said firmly, “to find the fire hydrants.”

13. A 6-year-old was asked where his grandma lived. “Oh,” he said, “she lives at the airport, and when we want her, we just go get her. Then, when we’re done having her visit, we take her back to the airport.”

14. Grandpa is the smartest man on earth! He teaches me good things, but I don’t get to see him enough to get as smart as him!

15. My Grandparents are funny. When they bend over, you hear gas leaks, and they blame their dog. 

Do any of these apply to YOU????

Blessings, Barbara

For more information on Barbara and her work, go to http://www.barbaraglanz.com

Christmas Letter 2021

CHRISTMAS LETTER 2021

“We are all travelers in the wilderness of this world, and the best that we find in our travels is an honest friend.”

Merry Christmas to all my friends and family!  When I first started thinking about this letter and the 18 months we have experienced with Covid, I thought I would have very little to write.  However, once I went through my calendar, I realized I really HAD made the most of these months, especially since finishing my shots in early March.  Thankfully, none of my family members got the virus, so that was the greatest blessing of all

As I think about the past year and all the isolation, some things I am especially thankful for are:  Zoom and Facetime to stay in touch with family and friends, Netflix for long lasting series like “Heartland,” Parenthood,” Yellowstone,” “The Crown,” and “Outlander,” walks on the beach, outside dining, streaming to “go” to church, and my faith to keep me hope-filled.

On the business side, my speaking dates almost completely dried up because of cancelled meetings.  I did do several Zoom keynotes. However, I desperately missed the audience interaction, the energy and most of all, talking with people afterwards. I kept involved through doing webinars, podcasts and TV interviews, and I also wrote a new book, “Exhausted, Confused, and Ticked Off!  Hope for a New Beginning When Change Has Done You In.” it is a short book with a concrete description of the process of change, lots of coping ideas, and a Control Inventory to help you find hope in the midst of change. The theme of the book is that “All change comes bearing gifts.” I hope it will help many people find those gifts since change has become a constant in our lives.

I think we all breathed a sigh of relief when we had finished our shots, feeling a bit more secure about returning to some semblance of “normal.”  A Chicago friend came for a visit, Frank and I did a day trip to the flower show at Disney, and in April I had a lovely trip to Grand Junction, CO, to be with my sister and two brothers for the first time in 20 years, since Brian lives in Chaingmai, Thailand. We shared MANY laughs and memories of our growing up in Iowa!

In June I flew to Portland to take my two daughters to Skamania Lodge for a long “girl’s weekend.”  We did a wine tour, had massages, went shopping, and again, shared many memories.  Then I got to go with the family to Simon’s 8th grade graduation.

Over July 4 the whole family was invited to Garrett’s beautiful new vacation home in Camano Island, WA, where we did “crabbing” for the first time ever!  From there, I went to Las Vegas for the National Speakers Association convention.  Even though we were careful, 14 of the 400 there ended up with Covid – and all were fully vaccinated!  With Delta life changed again!

At the end of July, I flew to my hometown of Harlan, Iowa, for the memorial service of one of my friends since we were 3, Linda Booth Larsen.!  It was a bittersweet trip but also a joy to get to see many of my childhood friends. We had such fun going back to the places where we hung out – the country club, the town square, and the Dairy Queen!  Since I was partway there, I went on to San Diego to see my precious 98 year old Aunt Joan, who still does water aerobics, dances, and plays bridge (my role model).  I also got to see my three cousins who live close.

That was the end of my travel for awhile. I was supposed to speak for my 23rd year at the National Society for Human Resource Management convention in Las Vegas in September, but I decided it would be safer to do my presentation on Zoom.  Not nearly as fun, however!

Later in September Frank and I flew to Lexington, KY, for the wedding of his granddaughter, Caroline.  It was a GORGEOUS affair with 12 bridesmaids! Then Kinsey, my only granddaughter, came for her first visit in five years since she was diagnosed with leukemia.  It has been a long, hard battle, but she is the strongest person I have ever known.  Although she is now cancer free, she still will have to have both ankles replaced because of all the damage the 600+ days of chemo did to her bones.  She is currently at the U of Washington where she is planning to be a Childlife specialist and help other children who are in the hospital. I am so VERY proud of her!  We had fun spending time on the beach, talking, getting massages, and shopping till be dropped! 😉

October 1 -4 was my first “vacation” trip since covid.  Going to the Balloon Siesta in Albuquerque has always been on my bucket list, so this year my friend, Nancy, and I actually did it.  It was a spectacular experience watching 500 huge balloons rise up in two hours. The only drawback was that we had to be in the lobby at 4:15 am!!!!  Then we spent 3 days in Santa Fe, NM, one of my favorite cities.  We stopped at Chimayo, a spiritual heritage site, toured the Georgia O’Keefe Museum, and went to Meow Woof, an experiential creative of dozens of artists.  From there, we went on to Huntington Beach, CA, for my Guideposts Board meetings.  Ten days later I went to Louisville, KY, for the Lead Like Jesus Global Gathering and stayed with dear friends, the Bonuras.  The last week Frank’s whole family came to his daughter’s in Atlanta to celebrate his 83rd birthday, so it was a very BUSY month!

In November I hosted two parties to share the products from my daughter Erin’s new company, www.Colllective-Heart.com. It is a collaboration with disadvantaged women in India who create products from Erin’s designs and the prints she selects from women all over the world.  Her byline is “Owned by Women, Made by Women, Loved by Women.”  You can order lovely gifts on her website and help support the women in India.

Garrett and Ashley are in Redmond, WA, where Garrett works for Amazon, managing the Alexa team, and Ashley teaches riding classes and takes care of their horse.  Kinsey is in college and Gavin has moved to San Diego to follow his passion of customizing cars.  Erin, Gretchen and Randy are in Portland, OR, where Erin is running her company, Gretchen is Ops Manager for 4 boutiques, and Randy does freelance web designing.  They have been a great help to Erin as well.  Simon is in 8th grade, plays soccer on the HS team, and Owen, who is interested in computer design and architecture, is in grade 11.  They are a happy family and spend lots of time camping and other outdoor activities.

I was blessed to spend Thanksgiving with Frank’s daughter’s family in Hickory, NC, and I will be in Portland for Christmas and then taking the whole family to Palm Springs, CA, for the week after Christmas. May God’s love surround you and your family and keep you safe in 2022.

“No matter who we are, we begin and end with family.  The work will wait while you show your child the rainbow, but the rainbow won’t wait while you do the work,” ~ Patricia Clafford

Blessings,

 

Making Marble Moments

 

Our pastor recently gave a set of sermons that contained such memorable visuals that I want to share them with all my family, friends and clients.   According to current research, the average person in America today lives to age 78, resulting in approximately 28,470 days of life. 

Here are some of the ways we spend those precious days:

  •  26 years sleeping
  •  13- 14 years working
  •  8 years watching TV
  •  4 ½ years eating
  •  6 years on social media
  •  2 years shopping (my favorite! 😉
  •  4 years in our car
  •  1 year looking for lost items (this one made me smile….)

On the table he placed a huge bowl of colored marbles. On each side of this bowl there were two clear glass containers, one labeled “INVESTED” and one labeled “WASTED.”  He asked, “Are you INVESTING your moments each day (helping others, bringing joy to someone, making a difference of some kind) or are you WASTING those moments (focus only on yourself, your needs and pleasures)?”

For me, this was a visual “wake up” call to think more concretely about the awesome daily GIFT of life and how I am using that gift. How many “marble moments” have I created today? 

He challenged each of us to evaluate at the end of each day whether we could put a marble in the “Invested” jar or in the “Wasted” jar. The bottom line: How much time am I spending each day on myself as opposed to doing things that make this world a better place?  WOW! Powerful food for thought…….

The next week he had four very tall clear glass containers on the table, each filled with blue sparkly marbles.

  •  The first one was nearly full – the number of days we have at age 20.
  • The second one was half of the first one – the days we have left at 40.
  • The third one was half of that one – how many days we have left at age 60.
  • And the final one had very few marbles in it – days left at age 70.

Again, what a POWERFUL visual!  It gave me a whole new visual reality of the importance of each precious day I have left and a reminder challenge for how I am using it.  Is it WASTED or is it INVESTED?  At the end of my life, I hope I can be proud of how I have made a difference with my blessed gift of life.  How about you?

May all the days we have left be filled with “Marble Moments.”

To learn more about Barbara’s work, go to http://www.barbaraglanz.com.

Barbara Glanz Christmas Letter and Collage 2020

Dear Friends,                                                                                                Christmas 2020

Well, I think we are all ready to see 2020 end!  It has been a year of lots of stress, anxiety and fear, yet also one of hope and new beginnings.  I have just finished the manuscript for a new book with the working title, “Exhausted, Confused, and Ticked Off – Hope for a New Beginning When Change Has Done You In!”  However, I think I am going to change the title from a negative to a positive, like “The Gift of Change – Letting  Go of the ‘Way It Was’ to Find a New Beginning.”  More and more each day I am realizing how important it is for us to focus on the blessings we have found in 2020 rather than dwelling on the losses. Focusing on the good things helps us stay positive and move forward rather than getting caught up in “what was.”  Here are some of the big changes in my life this year:

Travel – Frank and I were excited to take a wonderful, educational cruise to the Panama Canal in January, and that was the last trip I have taken all year.  I realized this is the longest I have been home since I first started my company in 1995!  However, I have found ways to use this time to organize my office, my home, and my life.  I gave away at least 17 boxes of files and another 15 boxes of books to the Florida Speaker’s Chapter, I organized all our photos, I went through my closets and drawers, I made several trips to Goodwill, and I threw out tons of paper and magazines.

Work – All my scheduled work cancelled because of the virus.  However, I have learned lots about Zoom and have given several virtual keynotes and lots of interviews.  After being a bit discouraged at first, I realized I can still bring hope to people with my social networking posts, my email newsletters, and my writing.

Friends – Although I greatly miss the social gatherings, lunches and dinners, and especially the hugs, I have found other ways to stay connected like my “100 Day Project.”  I decided since I finally had more time that each day for 100 days I would call someone who was important in my life at one time and with whom I have not spoken sometimes for many years.  I have contacted high school friends, college friends, old neighbors, former clients, and even found an old boyfriend or two!  And I have decided to continue this practice even after the 100 days since it has brought me so much joy.

Family – This has been the hardest thing to give up since I have not seen my kids and grandkids now for almost a year.  With the covid situation, none of us feel comfortable flying, so for the first time ever, we will be apart for the holidays. However, I find I am talking with them more by phone than ever before, and of course Zoom has made it feel almost like being in person.  (Think about what this year might have been like BEFORE the advent of Skype and Zoom!)

In one of my newsletters I wrote a short piece called “Will You Test Positive?”   These five things are all about CHOICES and whether we ultimately choose to live in Faith or to live in Fear.

  1.  Focus on GRATITUDE.  We can always find blessings in any circumstance if we are looking for them.  In my new book I use the statement, “All change comes bearing gifts.”  We simply need to look for those gifts (even though some may take a long time to realize) .
  2. Take appropriate action, be safe, and have some fun. I have found a whole fun wardrobe of masks, I have been creative about ordering online which fulfills my “shopping gene” ;-), and I have spent a lot of time outdoors.  I am very blessed to live on the beach and be able to walk and swim almost every day.  Even up north, though, you can walk most days to clear your mind and work off stress.
  3. Let go of worry. Think about what you have control over and what is out of your control. Then do what you can and let go of the rest. I have heard that worry is like a rocking chair – you rock and rock, but you never go anywhere!
  4. Use any extra time you have to sort, organize, read, write, and reconnect. I have read some wonderful books instead of going out to events, I have begun to play my piano again and write more in my journal, and of course I don’t think any of us  could have survived 2020 without Netflix! 😉
  5. As a person of faith, I pray and trust that God is in charge.

Garrett, Gavin, Ashley and Kinsey are in Redmond, WA.  Garrett has a new position with Amazon, Ashley is busy with their horse, Gavin is working 2 jobs and rebuilding cars and motorcycles, and Kinsey has started at the U of Washington.  She is doing well healthwise but still will have to have both ankles replaced at some point because of the cancer drugs.

Gretchen, Randy, Owen and Simon are in Portland where Gretchen is marketing manager for four boutiques and Randy is doing freelance web design.  Owen is a sophomore in high school, and Simon is in 8th grade.  They have been doing virtual school since March and playing LOTS of video games to stay connected with their friends!

Erin lost her job of 13 years due to covid in June, but she is starting a new mission-driven, fair trade accessories collaboration with @workshelter called “Collective Heart – Owned by Women, Made by Women, Loved by Women.”  50+ disadvantaged women in India are making bags, scarves, and clothing items to be sold in retail stores soon.  She is excited about this new opportunity.

I am winding down with my work and finding lots of joy in one-on-one connections. Every day I am grateful for my good health.   I pray that 2021 will find all of you safe, healthy, and thankful for your blessings.

Blessings,

 

 

Collage Pictures:

Row 1, left to right

Frank and I on one of the formal nights on our Princess cruise to the Panama Canal in January

Kinsey’s high school graduation picture

My new haircut

Holding an iguana in Ocho Rios

Simon, Kinsey and Owen

 Row 2

Virtual keynote on Zoom

Simon and Owen with “Granna BB”

Photo shopped creative family picture when I could not be with them all this fall

(Garrett, Erin, Ashley, Simon, Kinsey, Gretchen, Owen, Randy and ME being “carried!”)

 Row 3

Frank holding a boa constrictor in Ocho Rios

On the ship in the Cayman Islands

Frank and I in Cartagena, Colombia

Dressed up for the NSA Virtual Red Carpet event

 Row 4

The Dali exhibit at Selby Gardens

My May birthday

Family picture from Christmas 2019  (How I will miss being with them this year!)

(Gretchen, Kinsey, Simon, Ashley, me, Owen, Gavin, Garrett, Erin – Randy was taking the picture)

To learn more about Barbara’s work, go to http://www.barbaraglanz.com