The Human Business Model in Every Interaction

August 03rd, 2019 | Category: General

“Every interaction we have with anyone has two levels- the business level and the human level.”

Watch my quick video about the human business model to hear me speak more about the two levels within every interaction.

Barbara Glanz is a speaker who embodies her own message – people remember how you make them feel. With inspiring stories of great customer service, underscored with a seemingly boundless level of energy, Barbara left our audience feeling ready to make a difference in the world. In an industry where every person we meet is a potential client or employee, her Simple Truths of Appreciation message is a terrific reminder that a little kindness can go a long way. I recommend Barbara for any audience who is involved with customer service, needs an injection of enthusiasm, or simply wants to learn how to make a difference in other people’s lives.

Bill Stoller, Founder, Chairman of the Board, and CEO,
Express Employment Professionals International Headquarters

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People may not remember what you say. They may not even remember what you do. But they'll always remember how you made them feel. - Malcolm Knowles -