“Barbara is a unique speaker in several ways. She is there to help you and it is all about ‘you.’ She does her research to be sure that she will meet and exceed your expectations. On top of everything else, Barbara is a lady of integrity.
Dave Gorden, CSP,
Speaker Hall of Fame
President, National Speakers Association 1999-2000
You will never get employees to treat customers better than they are being treated themselves. - Barbara Glanz -