Question & Answer with Barbara Glanz

August 16th, 2009 | Category: General

How can you make a lasting difference in the relationship you have with your customers?

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Barbara Glanz is a speaker who embodies her own message – people remember how you make them feel. With inspiring stories of great customer service, underscored with a seemingly boundless level of energy, Barbara left our audience feeling ready to make a difference in the world. In an industry where every person we meet is a potential client or employee, her Simple Truths of Appreciation message is a terrific reminder that a little kindness can go a long way. I recommend Barbara for any audience who is involved with customer service, needs an injection of enthusiasm, or simply wants to learn how to make a difference in other people’s lives.

Bill Stoller, Founder, Chairman of the Board, and CEO,
Express Employment Professionals International Headquarters

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Happiness is inward and not outward; and so it does not depend on what we have, but on what we are. - Henry Van Dyke -