• Hiring Barbara
• Barbara in Action
• Online Store
• About Barbara
• Barbara's Blog

Barbara Glanz’s heartwarming stories move and inspire us! She takes the time to know and understand her audience, and her positive optimism makes us all feel good about ourselves and others. Barbara lights up the room with her “contagious enthusiasm!”

Peter Hart, Chief Executive Officer, Rideau Recognition Solutions, Montreal, Canada

Testimonials

Dear Barbara:, Just a quick note of thanks for the delightful talk you gave to our SHRMA, group last week. I thought I was the only one with tears in my eyes until I, looked around to see almost everyone had tears in their eyes also. Your, talk was heartwarming and innovative. I want you to know that I tried the, Crunch candy bar thing today and everyone thought it was great., Thanks again. You are a great inspiration.

Carolyn Brusky, Manager of Human Resources, Florida Medical Equipment Services

Books and Products from Barbara Glanz

Currently out of print

The Creative Communicator 399 Ways to Make Your Business Communications Meaningful and Inspiring McGraw-Hill: 1993; Revised 1998. The average American worker gets 274 communications a day, so we are all bombarded with information. This book is an idea-generating resource filled with hundreds of ideas that real-life individuals and organizations are using all over the world to creatively communicate their commitment to customer service and other organizational values in order to get their communications heard and heeded. It will "whack" your thinking and get your creative juices going! Some of the chapters are: Written; Electronic; Face-to-Face; Daily Affirmations; Rewards and Recognition; Enhancements and Reminders; Measurements; Recoveries; and Personal Executive Actions.