Joy is a net of love by which you can catch souls. - Mother Teresa -

Your ability to reach every person in the Division was extraordinary. You easy and inexpensive ideas on how to enhance our service, as well as reach our customers on a personal level, will be an invaluable asset to all who attended.

Karen R. Tarrant, Director, Management Services Division, State of Michigan, Dept. of State Police

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Testimonials

As a speaker and personal coach myself, I count her in the top "3" speakers of all times that I have heard. Her authenticity and influence as a keynoter or workshop speaker have made a difference in my life and to thoseof the leaders and staff in organizations to whom I have referred her.

Anita Schamber, Ed.D., Quality Performance Associates - Leadership Excellence - Masterful Life Designs - Coaching and Life Story Facilitation

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More of Barbara in action.

Barbara Networks on:

Employee Retention and Motivation

“Handle with CARE –
Motivating and Retaining Employees”

Did you know?

  • 46% of employees leaving a company do so because they feel unappreciated.
  • 61% said their bosses don’t place much importance on them as people.
  • 88% said they do not receive acknowledgment for the work they do.

In their fourth annual United States @ Work study 2000, Aon Consulting found that, “Management’s ability to create a ‘sense of pride and spirit’ in an organization is the most effective way to recruit, retain, and motivate a high-performance work force.” As a result of the research studies quoted above, her own research with over 1200 frontline and hourly workers across industries, and her extensive experience working with organizations worldwide to increase morale and retention, Barbara has developed a presentation that helps supervisors and managers to understand that people do not leave organizations; they quit bosses!

Gallup interviewed two million workers at 700 companies and this was their conclusion: “The length of an employee’s stay in an organization is largely determined by his relationship with his immediate supervisor.” Considering that the average cost of replacing an employee is $50,000 today, it is vitally important for supervisors and managers to understand what their employees really want,, and the good news is that it is not all about money. This presentation will directly impact your bottom line as well as to help create workplaces where people feel valued, respected, and appreciated for the work they do.

As either pre-work or follow-up to this program, we suggest having managers and supervisors and their direct reports take the Glanz Employee Motivation (GEM™) survey online to determine how well they are modeling the specific behaviors that our research identified from employees in different industries all across the country as the management behaviors that create maximum commitment, productivity, and loyalty. Because it focuses on specific, repeatable behaviors—behaviors that can be learned or changed quickly and practiced daily, this survey will help managers and supervisors make significant improvements almost immediately and will introduce or reinforce the ideas in Barbara’s program.

Click here to read what some clients have to say about these programs.

Outcomes

After attending this session, supervisors and managers will learn skills and ideas to:

  • Understand the newest research on what employees need to do their best work
  • Evaluate their own management style and its impact on employee motivation and retention.
  • Create an environment where people want to come to work
  • Connect with employees on the human level
  • Adopt open, creative communication
  • Appreciate employees in frequent, creative ways
  • Demonstrate respect for differences
  • Focus on the positive and celebrate small wins
  • Leave with many no-cost or low cost immediately implementable action ideas to motivate and retain their employees

Next Topic: Regenerating Spirit In The Workplace

Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved