Ideas: Create a Human Level Database

This idea is excerpted from Barbara’s book “CARE Packages for the Workplace–Dozens of Little Things You Can Do to Regenerate Spirit at Work” (McGraw-Hill, 1996)


Companies have databases on employees that contain business level information–education, previous experience, training, etc. I suggest that you create a database that contains interesting things about your staff on the human level.


Collect information about all employees such as:

  • Special hobbies such as woodworking, furniture refinishing, crafts, cooking
  • Special interests such as bridge, golf, theater, or horseback riding
  • Do they speak another language?
  • Do they play a musical instrument or sing?
  • Do they like to draw or cartoon?
  • Where have they traveled?
  • Where did they got to school?
  • Areas where they have lived
  • Books, movies, and music that they like
  • Favorite sports
  • Organizations and support groups to which they belong
  • Any other significant life experiences

You might even want to include spouses’ hobbies and interests.


This becomes a terrific way to network internally. From this data can spring informal internal classes (sharing their hobbies and interests), travel groups, and even a company chorus or band. People can find others to help them out with problems both at work and at home, and the company will discover resources it never knew it had. Best of all, employees are considered as whole persons, not just as workers!

Barbara Glanz Biography

A member of the prestigious Speaker Hall of Fame and one of fewer than 700 Certified Speaking Professionals worldwide, Barbara Glanz, CSP, CPAE, works with organizations to improve morale, retention and service and with people who want to rediscover the joy in their work and in their lives. She is the first speaker on record to have spoken on all 7 continents and in all 50 states. Known as "the business speaker who speaks to your heart as well as to your head," Barbara is the author of twelve books including The Simple Truths of Service Inspired by Johnny the Bagger®, CARE Packages for the Workplace, and 180 Ways to Spread Contagious Enthusiasm™. Voted "best keynote presenter you have heard or used" by Meetings & Conventions Magazine, Barbara uses her Master’s degree in Adult Learning to design programs that cause behavior change. She lives and breathes her personal motto: “Spreading Contagious Enthusiasm™” and can be reached at and

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