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Thank you so much for participating in our All Exempt Staff Conference in Indiana last month. The feedback I have received from your presentation has been overwhelmingly positive. Your message on regenerating spirit in the workplace still resonates through our organization. Several of our managers have mandated that each of their meetings begins with three minutes of good news as a result of your recommendation.

Julie Geramanis Wilson, Regional Vice President, American Heart Association

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Testimonials

Thanks so much for providing the training December 3rd on "Re-Generating the Spirit in the Workplace." The enclosed evaluation summary clearly indicates the staff enjoyed the day and felt they benefited from the session. We've already heard a number of ideas expressed which would make this office more responsive to our public. Staff also seem to be more mindful of interpersonal relationships as they work with one another. We are very much looking to build on these positive moments. Again, thanks for your expertise and, in particular, your enthusiasm. It is contagious!

Lynn Alexander, Director, State of Michigan Office of Services to the Aging

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Hiring Barbara Glanz

Barbara's Introduction

For the most up to date introduction, please use this document which is available in Microsoft Word format: Download

Introduction: BARBARA GLANZ, CSP

What do Ken Blanchard, the Singapore Security Police, Mickey Mouse, and David Hasselhoff have in common? They have all worked with Barbara Glanz!

Barbara Glanz, CSP, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. She is the author of eleven bestselling “how-to” books, including:

• The Simple Truths of Appreciation—How Each of Us Can Choose to Make a Difference;
• 180 Ways to Spread Contagious Enthusiasm;
• The Simple Truths of Service—Inspired by Johnny the Bagger®, co-authored with Ken Blanchard;
• Balancing Acts—More Than 250 Guiltfree, Creative ideas to Blend your Work& Life;
• Handle with CARE—Motivating and Retaining Employees; and
• CARE Packages for the Workplace—Dozens of Little Things You Can Do to Regenerate Spirit at Work.

She is known as “the business speaker who speaks to your heart as well as to your head,” and she is the first speaker on record to speak in all 50 states and on all seven continents! Her clients include Southwest Airlines, Honda, Publix Super Markets, General Mills, Verizon, Kaiser Permanente, the State of Michigan, the US Dept. of Energy, Nordstrom, Recognition Professionals International, AT&T, Chick-fil-A, the Christian Management Association, Bank of America, IBM, Delta, the GAP, ServiceMaster, KFC, Blue Cross Blue Shield, and Hilton Hotels.

Here are some other interesting facts about Barbara:

• Elected to the Board of Directors of the National Speakers Association 2002 to 2005
• One of fewer than 550 Certified Speaking Professionals worldwide.
• Has a Master’s Degree in Adult Education.
• Former Manager of Training for Kaset International, a 30 year old Times Mirror company specializing in Customer Service.
• Ranked one of the top 10 speakers at the Society for Human Resource Management national conferences each year since 1997.
• Chosen by Meeting Professionals International as one of only 34 Platinum Speakers worldwide.
• Featured on ABC, NBC, CBS, CNN, FOX-TV, PAX-TV, WGN, CNBC, and on radio and in print nationwide.

More than just an exciting speaker, consultant, and author, Barbara has three additional "claims to fame": her great-grandfather laid the cornerstone where the four states come together (Page, Arizona, is named after him); she played the piano on the TV show "Talent Sprouts"; and she directed David Hasselhoff of "Knight Rider", "Baywatch" and “America’s Got Talent” fame in his first high school play! Barbara lives and breathes her personal motto "Spreading Contagious Enthusiasm.™"