Appreciation is a free gift that you can give to anyone you encounter - it is completely your choice. And each time you choose to thank someone for a job well done, you are making the world a better place. - Barbara Glanz -

Please know how much we appreciated your retail workshops on "Building Customer Loyalty." You have inspired not only sales associates, managers, and owners of stores, but also Regency Square's office, security, and maintenance staffs. Your emphasis on caring for customers on a human level increases retail profits and sales associate productivity and both of these increase the profits and value for a shopping center.

Nina Polm, CMD , Michael Sullivan, CSM , Regency Square Shopping Center

Featured Products

CARE Packages for the Home:
The Simple Truths of Service -- Inspired by Johnny the Bagger

Testimonials

Well, we are all back in the office and everyone is talking about out off-site and the wonderful speaker we had! This is the third year for our three Travel Centers to do an off-site, and this is the one my staff is raving about! You are an inspiration to all of us. I know that my staff walked away from your session with many thoughts and ideas about how to work better with each other and with our clients. We will be sure that we keep giving each other "deposits." I have attended many seminars, motivational and team building sessions in my 23 year career. Yours was certainly the one that I will remember the most.

Dee da Costa , Senior Director , ADP Travel Services

Singapore

More of Barbara in action.

Barbara Networks on:

Hire Barbara Glanz on eSpeakers Marketplace

Barbara's Clients


Client Comments Page One

More Client Comments 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | top

I found your message to be insightful, enjoyable, and very applicable to my field… boosting morale and improving service is incredibly important and challenging in the field of education.

Shawn C. Petretti,
Principal,
Mattituck Jr.-Sr. High School

[You] have added the gasoline to the fire of life at Asia Pacific HRM Congress, Mumbai, India!

Hemang Desai,
Dy. Head, Human Resources,
Gujarat State Petroleum Corporation Ltd., Gandhinagar, India

Your presentation has made a lasting impression on our staff. Yesterday one of our personal bankers showed me her new ‘personal signature’ that she uses with clients.

Larry J. Helling,
President & CEO,
Cedar Rapids Bank & Trust, Cedar Rapids, Iowa

Your message played a key part in the success of our annual meeting. You received multiple raving reviews.

Jill Crandall,
Crystal Cabinets

…inspiring and right on target! Thank you… for using your wonderful gift of storytelling and for allowing your enthusiasm and passion to serve as a motivator for others.

Nan Priest,
St. Vincent’s Health System

A simply wonderful blend of humor, heart and ‘helpful hints’… Your enthusiasm is indeed contagious.

Charles Cordaro,
St. Luke’s Management Conference

Thank you for energizing me, and I’m sure- that large room full of do-gooders and helpful souls.

Barbara Schopp,
Kiwanis Club of Mansfield, Ohio

The entire organization feels lifted by your words and warmth. You genuinely made deposits to many of our emotional bank accounts.

Heather Hickland,
HR Manager, CDPHP

I was so truly inspired by your presentation that I was convinced I was going to implement some of your ideas.

Maggie Daniels,
Compliance Program Coordinator,
Technical Services,
Southwest Florida Water Management District

You’ve set our expectations high and you always meet them, delivering an inspiring and entertaining message, challenging our managers to become leaders for our organization.

Simone Lagomarsino,
President and CEO,
Kinecta Federal Credit Union

I always enjoy Barbara. We have already secured her for our State Conference. I saw her at National too!

Attendee,
Society for Human Resource Management Leadership Development Conference 2007

More Client Comments 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | top
Barbara Glanz Communications, Inc. * 6140 Midnight Pass Rd., #802 * Sarasota, FL 34242
phone 941-312-9169 * fax 941-349-8209 * e-mail: bglanz@barbaraglanz.com
©2003 Barbara Glanz Communications, Inc. All Rights Reserved