Barbara Glanz: Exceptional Employee Engagement — You Are More Than a Job Title!

Barbara Glanz, a member of the prestigious Speaker Hall of Fame and one of fewer than 200 female Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service. Barbara helps people rediscover the joy in their work and in their lives.

In today’s podcast Barbara talks about why creating a culture of exceptional employee engagement is critical to the success of any business and organization. Barbara is a firm believer that all of us are much more than our job title. Whether stay at home mom, mechanic, clerk, teacher or a CEO, all of us have a unique opportunity to make a difference.

She challenges both individuals and organizations to think about this one question: How is what you do every day making someone’s life better?

People are so much more than a job title!

You can be better or bitter. All of us have a choice. 

How is what you do every day making someone’s life better?

Touching Lives


An interesting exchange took place on Facebook this past week after Graphic Recorder Tim Hamons created and posted a visual representation of my Singapore talk. It truly reinforced for me that no matter where you are in the world, your words and actions matter! You CAN make a positive change and inspire others to do the same with very SIMPLE, no- or low-cost techniques!

The following is a friend of Tim Hamons’ commenting on his Facebook Timeline on the illustration he made of my work. I LOVE that Tim was able to take away SO much of my talk so easily!

Tanvi Gautam: This is amazing !! I could not make it due to another meeting but I feel like I was almost there. Thank you so much Tim ! Can someone please elaborate on the Pennies in pocket and good news points on the MSA model please ? thanks so much.

Tim Hamons: Hi Tanvi Gautam. Barbara Glanz was illustrating a simple model MSA: Models, Stories, Action Ideas…. Some examples of action ideas: Pennies in pocket- give your kids each 5 pennies to put in left pocket. Every time they give a compliment to someone during the day they move a penny to other pocket. The goal is to move them all across everyday. “Good News” is simply starting a meeting by asking everyone to share some “good news” as a way to begin the meeting.

The questions then, are:
What can YOU do today to take action, inspire others and model positivity?

What Actionable Ideas has someone in your workplace or personal life done recently to touch lives?

Tell me YOUR story and ideas! I’d LOVE to hear from you!

Barbara featured on Amazing Women of the Suncoast

Barbara was recently featured on Channel 7 in Sarasota (ABC WWSB) on their Amazing Women of the Suncoast series. You can watch the video here.

Barbara works with Google as Customer Service Expert

Barbara recently filmed a special project for Google, where she was chosen as their Customer Service Expert. She can’t the footage hasn’t been released yet, but we can show you this promo still from the set.

Barbara on the set of a recent special project shoot for Google.

Barbara on the set of a recent special project shoot for Google.


Barbara Glanz, a class of ’65 magna cum laude graduate of the University of Kansas, is featured in a PROFILE titled “Speaker ‘spreading contagious enthusiasm™'” by Terry Rombeck in the July issue of “Kansas Alumni” magazine. Each edition of the magazine highlights four outstanding alumni of the university. Besides Barbara, this edition features the actor who does the voice of Goofy for Disney; Michael Bauer, the top restaurant critic in San Francisco; and the director of one of the top-rated children’s theatres in the country.

In the Kitchen with Barbara Glanz

Barbara was recently interviewed for the newspaper, “The Observer”, here in Sarasota. To see the video of Barbara “in action” in the kitchen click the link. We have also posted the article and the recipe below for you to enjoy.

Barbara Glanz moved to Siesta Key about 10 years ago following the death of her husband. She now lives in a condo at Horizons West and looks out over beautiful Siesta Key beach. As a Certified Speaking Professional, CSP, Glanz has had many speaking engagements; in fact, Glanz is the first speaker on record to speak in all 50 states and on all 7 continents – a feat soon to land her in the Guinness Book of World Records. When Glanz isn’t traveling the globe, she enjoys spending time with her friends and family and having company over for get-togethers. One appetizer Glanz enjoys making is one she found in a Milwaukee Junior League cookbook called “Artichokes Adored,” a simple recipe is easy to make and is always a crowd pleaser.

Artichokes Adored
• Bread rounds
• 1 cup of mayonnaise
• 1 cup of grated parmesan cheese
• 1 15 oz. can of artichoke hearts, drained and quartered

Toast bread rounds on one side. Combine mayonnaise and cheese. Spread small amount on untoasted side of each round. Top with artichoke quarter. Cover with additional cheese mixture. Broil until lightly browed. Serves: 8.

Preparation: 15 minutes
Broiling: 3 minutes

“180 Ways to Spread Contagious Enthusiasm” One Of Top 20 Bestselling Books for SHRM!

Barbara’s book “180 Ways to Spread Contagious Enthusiasm™” is one of the Top 20 bestselling books of Spring 2012 for the Society for Human Resource Management Association. SHRM is the world’s largest association devoted to human resource management representing more than 250,000 members in over 140 countries.

SHRM is a globally recognized authority whose voice is heard on the most pressing people management issues of the day. See why so many of their members chose Barbara’s book to inspire their organizations:

“Happy workers will be more productive workers! In this heartwarming handbook, Barbara Glanz gives you dozens of morale-boosting ideas to help you bring more kindness, communication, respect, and appreciation to the place where you work. Whether you are an employee or a manager, you can learn to ‘spread your contagious enthusiasm™’ and make a difference every single day!”

To read more about this book and to order your copies of “180 Ways to Spread Contagious Enthusiasm™,” click here.

Real Recognition radio Interview

Barbara was interviewed on Real Recognition Radio Here’s their promo copy:

Hosted by Roy Saunderson and S. Max Brown

Real Recognition Radio welcomes Barbara Glanz, leadership expert and author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger® and “The Simple Truths of Appreciation — How Each Of Us Can Choose to Make a Difference” to share her secrets on how to spread “Contagious Enthusiasm” in the office.

Barbara has worked with organizations around the globe, and her client list includes Honda, Disney, and Southwest Airlines just to name a few! Her work focus is on how to improve morale, retention, and service. Most importantly, she works with people who want to rediscover the joy in their work and in their lives while acknowledging that we will all face challenges.

How does enthusiasm build morale at work? Why do leaders forget the power of appreciation? During this uplifting Real Recognition Radio episode, you too will learn how to inspire others to achieve great things and transform the workplace as well as live a better, fuller, more engaged life.

You can listen to the whole thing here.

Read More…

Catch the Rebroadcast of Barbara’s Interview

On Thursday, Feb. 9th @ 12pm Central you can hear Barbara’s interview with David Warren about her books The Simple Truths of Service & The Simple Truths of Appreciation on the Oasis Radio Network, Sky Angel (214), or on their website The interview originally aired April 15th, 2008.

Home | About | Hiring Barbara | Programs | Video FAQ | Videos | Products | Articles & Ideas | Blog | Contact