SPONTANEOUS TREATS–The Key to Employees’ Hearts!
By Barbara A. Glanz
Employees need to feel appreciated. They need to be managed on both the Human and the Business levels. We also know that happy employees are more productive employees. One of the most special ways a manager can fulfill all of these needs is to surprise his or her employees with a treat.
QUESTION: How can I create loyal employees and customers?
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SPREAD CONTAGIOUS ENTHUSIASM–Tips to Rebuild Employee Morale
By Barbara A. Glanz
Today’s workplace is enveloped by the fear of downsizing, loss of job security, overwhelming changes in technology, and the stress of having to do more with less. According to a recent Roper poll, employee morale and job satisfaction are at the lowest point they have been since Roper first began doing the poll decades ago. Managers must recognize this phenomenon and do their best to counteract it if their organizations are going to survive.
Question: What is the “lifetime value” of a customer and is it important for my whole organization to understand this concept?
Barbara answers: click here
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The best thing to hold onto in life is each other. - Annie Zadra -