A Wonderful Time in Saskatchewan!
Last week I was blessed to present a whole day seminar for the Battlefords Chamber of Commerce in North Battlefield, Saskatchewan, Canada. They billed it as “The Customer Service Event of the Year” and invited all the businesses in the town. I did the morning session on “Spreading Contagious Enthusiasm™– Creating Workplaces of Passion, Purpose and Productivity” which focused on the INTERNAL customer and the afternoon on “The Simple Truths of Service Inspired by Johnny the Bagger®” which focused on the EXTERNAL customer.
Barbara and the Battlefords Buffalo
The Royal Mounted Police of Canada!
There were a number of things about this day that really touched my heart! Derek Schmidt, a young man who is a partner in a haberdashery in town, drove 90 miles to pick me up in Saskatoon the day before and repeated the round trip to the airport two days later. When I arrived in my hotel room, there was a lovely arrangement of fresh flowers and a “goody bag” filled with mementos from the area. The next day Linda Machniak and her staff had decorated the whole presentation area with balloons and butterflies (my logo), and each table had grocery bags (Johnny the Bagger) with one of my books and CDs in each one for the participants.
